Operations Director

OPERATIONAL LEADERSHIP

Provide direct leadership and operational oversight for the distribution center ensuring consistent processes throughput standards and performance across sites.

Own execution of daily weekly and monthly operating plans for receiving putaway storage picking loading and dispatch.

Ensure adequate coverage and leadership presence for 24/7 operation including nights and weekends through effective scheduling and delegation.

PEOPLE LEADERSHIP & TEAM DEVELOPMENT

Lead coach and develop warehouse leadership teams.

Review and evaluate performance of all distribution center functions and direct reports addressing performance gaps and taking corrective action to ensure the managers of each functional area are delivering on operating goals.

Set clear expectations conduct regular performance checkins and support annual performance review processes.

Partner with HR on recruitment onboarding training performance management and employee relations matters.

Build a culture of accountability respect inclusion and continuous improvement.

SAFETY COMPLIANCE & FACILITY STANDARDS

Champion a strong safety culture in both warehouses; ensure adherence to all company safety policies and applicable regulations (e.g. OSHA Federal State or other local governing entities).

Conduct regular safety walks audits and incident reviews; ensure corrective actions are implemented and tracked.

Ensure facilities and equipment are maintained to company standards (housekeeping MHE racking dock doors yard etc.).

SERVICE QUALITY & INVENTORY CONTROL

Ensure customer service targets (ontime accuracy) are met or exceeded across the site.

Oversee inventory control practices (cycle counts reconciliations root cause analysis of variances) and drive inventory accuracy.

Monitor and improve picking accuracy damage rates load quality and adherence to standard operating procedures (SOPs).

STRATEGY

Develop short-term plans towards Red Bulls continuous improvement goals for Cost Quality Accuracy Turn time Safety and Environmental Consideration.

Assist with strategy across relevant shared service and operations partners to best meet facility goals and priorities.

Assist the General Manager with acting as the local liaison for internal partners

PRODUCTIVITY COST MANAGEMENT & KPIS

Develop best practices and efficiency recommendations for facility operations.

Manage labor planning staffing levels and shift structures to match volume while controlling overtime and temporary labor usage.

Track and report key performance indicators (KPIs) for both facilities (safety quality productivity throughput cost per case overall service).

Identify and implement initiatives to improve productivity reduce waste and optimize use of space labor and equipment.

Accountable for overall site P&L financial performance

CROSSFUNCTIONAL COLLABORATION & COMMUNICATION

Serve as the primary operational contact for internal partners (e.g. Transport Supply Planning Sales Commercial IT Finance).

Proactively communicate constraints risks and recovery plans related to service capacity or inventory.

Support networkwide initiatives pilots and system changes impacting the distribution center.

PROCESS IMPROVEMENT & CHANGE MANAGEMENT

Drive standardization of processes and best practices across the site.

Lead or support continuous improvement projects (e.g. layout optimization slotting WMS enhancements automation/technology enablement).

Oversee the training on new processes policies and technologies; ensure sustained adoption and compliance.

BUSINESS CONTINUITY & 24/7 READINESS

Ensure robust contingency plans are in place (weather events system outages equipment failures staffing gaps).

Coordinate with the General Manager on strategic capacity planning and longterm infrastructure needs.

Serve as escalation point for critical incidents outside of normal business hours.

Qualifications :

Bachelors degree in Business Supply Chain Operations Management Logistics or related field; or equivalent work experience.

7 years of progressive experience in warehouse/distribution center operations; at least 2 years in a leadership role (multishift or multisite preferred).

Demonstrated experience in highvolume timesensitive distribution (beverage FMCG or similar environment a plus).

Proven track record of managing and developing frontline teams and supervisors.

Strong knowledge of warehouse operations WMS systems inventory control and safety practices.

Ability to work flexibly in support of 24/7 operations (evenings nights weekends and oncall as needed).

Strong analytical problemsolving and decisionmaking skills; comfortable working with KPIs and data.

Excellent communication and interpersonal skills; able to influence across different functions and levels.

Additional Information :

The base salary range for this position is $112000 - 168000 cash incentives. 

Red Bull North America Inc. is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability veteran status age or any other classification protected by Federal state or local law.

Remote Work :

No

Employment Type :

Full-time