Operations Coordinator

Emerald is seeking a detail-oriented and organized Event Operations Coordinator to support the planning and execution of tradeshows and events across Emeralds this role you will work closely with Event Operations Managers/Directors internal teams and external partners to assist with logistics documentation vendor coordination and onsite execution contributing to efficient operations and exceptional event experiences.

The Event Operations Coordinator supports pre-planning onsite execution and post-event wrap-up for multiple events annually. Successful candidates are proactive adaptable and comfortable working in fast-paced environments with overlapping deadlines. This role requires strong organizational skills clear communication and the ability to maintain a calm solutions-focused approach when navigating challenges.

This position will report to our Alpharetta GA office.

RESPONSIBILITIES:

Event Planning Coordination and Evaluation Support

• Support Event Operations Managers with pre-show planning activities timelines and task coordination for assigned events.
• Assist in preparing agendas materials and follow-up items for pre-show and post-show meetings.
• Participate in weekly team meetings and share updates for assigned tasks and flag any issues.
• Assist with post-event operational assessments by collecting feedback documenting issues and supporting future planning efforts.

Budgeting & Financial Coordination

• Assist with tracking event budgets and expenses under the direction of Event Operations Managers/Directors.
• Support the collection and organization of invoices deposits and required financial documentation.
• Assist with postevent reconciliation auditing and billing review for vendors and hotels as needed.

Vendor Coordination & Documentation

• Support vendor coordination by tracking contracts service orders schedules and required paperwork.
• Assist with researching vendors and preparing recommendations for consideration by Operations leadership.
• Collect and manage vendor documentation including certificates of insurance and required compliance materials.
• Coordinate ancillary vendors as directed such as first aid security cleaning and staffing support.

Floorplan Logistics & Exhibitor Support

• Assist with maintaining exhibitor lists floorplan updates and data entry within event management systems.
• Support the preparation and distribution of exhibitor service manuals forms and logistical communications.
• Assist with booth approvals exhibitor questions and rule clarification under manager guidance.
• Support logistics planning related to signage collateral and onsite operational materials.

Sponsorship Conference & Content Support

• Assist with sponsorship fulfillment by collecting logos assets and deliverables and tracking completion against requirements.
• Support meeting room logistics speaker requirements and conference session needs including room setups and signage coordination.
• Assist with audiovisual coordination and onsite conference support as directed.

Onsite Execution Support

• Provide onsite operational support during movein show days and moveout under the direction of Event Operations Managers/Directors.
• Assist with exhibitor sponsor speaker and internal team needs onsite escalating issues as appropriate.
• Support show floor operations by assisting with signage placement meeting rooms materials distribution and logistics coordination.
• Help troubleshoot onsite issues while maintaining a professional calm and serviceoriented approach.

Post-Event Wrap-Up & Reporting

• Assist with postevent documentation including reconciling orders organizing final materials and supporting reporting needs.
• Support the collection of feedback and operational notes to inform continuous improvement and future events.

QUALIFICATIONS

• Experience in event operations meetings hospitality or related fields with an understanding of event planning principles.
• Strong organizational skills with the ability to manage multiple tasks and deadlines simultaneously.
• Proficiency in Microsoft Word Excel PowerPoint and Outlook; Smartsheet and A2Z experience a plus.
• Strong written and verbal communication skills.
• Ability to follow direction while independently managing assigned responsibilities.
• Ability to travel up to 40% including extended time on show site for move-in show execution and move out.

About Emerald

At Emerald we strive to foster a diverse and inclusive community. We actively recruit and champion candidates who bring new perspectives from varied professional backgrounds and experiences and we are intentional about ensuring a positive hiring experience for everyone. Our job postings dont contain experience inflation and most dont require college degrees. Instead theyre crafted to focus on outcomes and transferable experiences that are assessed in a structured interview process carried out by trained hiring teams.

COMPENSATION & BENEFITS

Target Compensation: $50000 - $60000

Please note that this range reflects a reasonable estimate of the target compensation for this position. This range may ultimately vary based on a candidates qualifications and may be higher where required by applicable law.

We offer a competitive benefits package designed to strengthen our employees physical and mental health including unlimited vacation for exempt employees flexible working locations 401(k) plan with a company match medical/dental/vision coverage with inclusive provisions including transgender services and fertility benefits parental and caregiver leave dependent commuter and FSA benefits professional development programs like Toastmasters and mental wellness tools.

If you need accommodation in our application process or have questions about our posted salary range please email our Talent Acquisition team at

Required Experience:

IC