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Operations Assistant, EDI
Job Location:
Job Location:
Milwaukee, WI - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
15 August 2026 (8 hours ago)
Posted:
Application Deadline:
12 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Operations Assistant
CLIENT ASSOCIATION(s):Executive Director Inc. EDI
POSITION REPORTS TO:Mail Services and Operations Manager
DIRECT REPORTS:None
EMPLOYEE STATUS: Non-exempt Full-time (37.5 hours/week)
ROLE TYPE/LEVEL:Entry Level
COMPANY OVERVIEW:
Executive Director Inc. (EDI) is a leading association management company providing counsel and management for nearly 40 national and global medical health scientific associations and certifying bodies. Founded in 1962 our experience is key to the success of our clients. Our ability to translate depth of knowledge into client success has led to EDI managing a portfolio of clientsranging in size from 200 to 21000 members and certificants and growing. Client budgets range from $250000 to multiple clients with annual budgets in excess of $10 million dollars. Learn more here: OVERVIEW:
Mail Services and Operations is a support services department serving all EDI clients and staff. Key areas of responsibility for this department include managing incoming and outgoing mail and package handling including sorting and distribution as well as managing facility maintenance safety and vendor relationships.
Executive Director Inc. (EDI) is a leading association management company providing counsel and management for nearly 40 national and global medical health scientific associations and certifying bodies. Founded in 1962 our experience is key to the success of our clients. Our ability to translate depth of knowledge into client success has led to EDI managing a portfolio of clientsranging in size from 200 to 21000 members and certificants and growing. Client budgets range from $250000 to multiple clients with annual budgets in excess of $10 million dollars. Learn more here: OVERVIEW:
Mail Services and Operations is a support services department serving all EDI clients and staff. Key areas of responsibility for this department include managing incoming and outgoing mail and package handling including sorting and distribution as well as managing facility maintenance safety and vendor relationships.
JOB OVERVIEW:
Assist in daily office facility operations and mailroom responsibilities.
POSITION RESPONSIBILITIES (37.5 hours/week):
- Morning start-up of Mail Services and Facilities equipment (shipping computers postage machine etc.); checking HVAC units starting coffee stations general security sweep of office and facilities for any mechanical issues.
- Process/metering of outgoing mail and sorting/delivering incoming mail.
- Record and deliver to staff all incoming courier parcels (Amazon Fed-Ex UPS etc.) and ship back items from client meetings including retrieving deliveries from loading bay.
- Distribution of all incoming faxes to appropriate staff members.
- Restock fax printer and copy machine supplies (paper toner etc.) and ensure good working order at various locations throughout the office; notify Mail Services and Operations Manager if supplies are low (paper staples toner etc.) or if service is needed.
- Start up all coffee stations at the beginning of the day. Remove and clean pots from all coffee stations at end of day. Clean kitchen counters sinks and microwaves and restock kitchen supplies at end of day and throughout the day as needed. Inventory and order coffee supplies bi-weekly.
- Restock cutlery holders cups/bowls/plates/condiments and other kitchen supplies as needed.
- Assist with setup and cleanup for in-office special events.
- Clean out refrigerators the last workday of each week.
- Daily close-out of postage meter Fed-Ex & UPS computers: Print reports. Deposit outgoing mail in mail box.
- Assist staff with questions regarding mailing rates procedures and print requests.
- Inspect and (if necessary) replenish restroom supplies as needed. Notify cleaning company of needed supplies such as toilet paper paper towels hand soap etc.
- Refill soap and hand sanitizer bottles in kitchens and restrooms daily.
- Provide daily assistance to Mail Services and Operations Manager with all aspects of Mail Services and Facility issues repairs service calls etc.
- Assist with basic troubleshooting of onsite printers and vendor machines.
- Ensure and maintain overall office cleanliness.
- Complete light occasional maintenance and custodial duties; assist in moving office furniture.
- Set-up and breakdown of conference room furniture into specified configurations for meetings as requested by staff. Effective oral and written communication with staff.
- Effective oral and written communication with staff and building Security Staff as needed.
- Other duties as assigned.
SKILLS AND QUALIFICATIONS:
Attention to detail organization skills effective communication skills.
Attention to detail organization skills effective communication skills.
EDUCATION/EXPERIENCE:
Office and Shipping/Mailing experience a plus (Fed-Ex UPS USPS). Excellent customer service and verbal communication skills are essential.
Office and Shipping/Mailing experience a plus (Fed-Ex UPS USPS). Excellent customer service and verbal communication skills are essential.
TRAVEL REQUIRED:
None
WORK ENVIRONMENT:
This is a full-time position located in our office in downtown Milwaukee WI and is not eligible for remote work.
This is a full-time position located in our office in downtown Milwaukee WI and is not eligible for remote work.
PHYSICAL REQUIREMENTS: (lifting packaging etc.)
Some lifting required up to 50 pounds. Bending kneeling packaging materials for shipments and climbing on ladders occasionally to perform light maintenance.
Some lifting required up to 50 pounds. Bending kneeling packaging materials for shipments and climbing on ladders occasionally to perform light maintenance.
Required Experience:
Junior IC
About Company
EDI is the second largest association management company in the U.S., providing professional services for national and international medical, certification, and scientific associations.
