Office Receptionist & Dispatcher

Servpro

Job Location:

Easley, SC - USA

Hourly Salary: $ 14 - 17

Posted on: 21 days ago

Vacancies: 1 Vacancy

Job Summary

Benefits:

401(k)
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development

Summary

Perform all office administrative tasks related to customer calls job management and tracking scheduling of jobs and customer satisfaction activities. Perform general office duties such as drafting correspondence filing and creating reports.

Primary Roles and Responsibilities

1. Receptionist

a. Receive and enter lead calls and job referrals (FNOL)

b. Perform excellent customer service

c. Receive general phone calls and greet visitors

d. Document calls for weekly call log report

2. Dispatch and Pending Follow-Up

a. Dispatch lead calls and job referrals

b. Track pending lead calls and job referral follow-up

c. Analyze dispatch report

Necessary Experience and Skill Set

A minimum one year of business experience

Superb customer service administrative and verbal and written communication skills

Formal Education/Training

High school diploma/GED

Physical and Work Environment Requirements

This is a largely sedentary role in an office environment. However filing is required. This would require the ability to lift files open filing cabinets and bend or stand on a stool as necessary.

Normal Working Hours Additional Working Hours and Travel Requirements

This is a full-time position working 7:45 a.m. 4:30 p.m. Monday through Friday. This position may require longer hours and some flexibility in hours may be needed dependent upon the business needs.

Compensation: $14.00 - $17.00 per hour

Picture yourself here fulfilling your potential.

At SERVPRO you can make a positive difference in peoples lives each and every day! Were seeking self-motivated proactive responsible and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2000 franchises all over the country finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO Franchise are hired by employed by and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by jointly employed by agents of or under the supervision or control of Servpro Franchisor LLC in any manner whatsoever.

Required Experience:

Junior IC

Benefits:401(k)Dental insuranceHealth insuranceOpportunity for advancementPaid time offTraining & developmentSummaryPerform all office administrative tasks related to customer calls job management and tracking scheduling of jobs and customer satisfaction activities. Perform general office duties suc...