NonTechnical Project Program Manager

Who We Are

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips the brains of devices we use every day. As the foundation of the global electronics industry Applied enables the exciting technologies that literally connect our world like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology join us to deliver material innovation that changes the world.

What We Offer

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Youll benefit from a supportive work culture that encourages you to learn develop and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possiblewhile learning every day in a supportive leading global company. Visit our Careers website to learn more.

At Applied Materials we care about the health and wellbeing of our employees. Were committed to providing programs and support that encourage personal and professional growth and care for you at work at home or wherever you may go. Learn more about our benefits.

Key Responsibilities

• Execute and coordinate Service Orders RTS TES and parts disposition in alignment with CE and Supply Chain processes.
• Maintain materials tooling and spares readiness; lead weekly parts reviews with Spares Planning and FSO.
• Own operational KPI tracking and reporting (SO cycle time IWN quality materials aging training compliance productivity).
• Analyze trends identify risks and drive standard countermeasures; track corrective actions to closure.
• Support workforce productivity through scheduling coordination timecard accuracy and coverage planning.
• Maintain SOPs BKMs and CE documentation; support onboarding training compliance and competency tracking.
• Conduct quality checks on IWN documentation SO compliance parts handling and ARK verifications.
• Prepare materials and summaries for customer visits audits and operational reviews.
• Own operational administration: IWN updates iCapability Plus approvals SO administration TES workflows parts returns WIP/WDRs/OnDemand billing and install base accuracy.

• Direct impact on service efficiency quality cost and customer satisfaction.
• Interfaces with CE Supply Chain Quality Finance Training and Customers.
• No direct people management; may lead process improvements and crossfunctional actions.

• Experience in field service operations CE support logistics or semiconductor equipment environments.
• Strong organizational skills; ability to manage multiple priorities.
• Effective written and verbal communication skills.
• Proficiency with service management or workflow systems.

• Experience supporting Customer Engineers / Field Service Engineers.
• Knowledge of materials logistics RMAs TES and Service Order workflows.
• Familiarity with Applied Materials CE processes and BKMs.
• Experience with KPI tracking and continuous improvement.

• Operational Execution
• Business Acumen
• DataDriven Problem Solving
• CrossFunctional Collaboration
• Compliance & Quality Discipline

• Expert ability to build executive presentation materials that are clear structured and persuasive.
• Advanced Microsoft Excel capability: strong working knowledge of advanced formulas/functions data validation pivot tables/charts and advanced graphing/charting.
• Excellent communication skillsable to simplify complex topics and deliver clear decision-oriented messaging for senior leaders.

Additional Information

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The salary offered to a selected candidate will be based on multiple factors including location hire grade job-related knowledge skills experience and with consideration of internal equity of our current team addition to a comprehensive benefits package candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program as applicable.

For all sales roles the posted salary range is the Target Total Cash (TTC) range for the role which is the sum of base salary and target bonus amount at 100% goal achievement.

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race color national origin citizenship ancestry religion creed sex sexual orientation gender identity age disability veteran or military status or any other basis prohibited by law.

In addition Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process please contact us via e-mail at or by calling our HR Direct Help Line at option 1 and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.