Network Technician I
Job Location:
Auburn Hills, MI - USA
Monthly Salary:
Posted on:
Vacancies:
Job Summary
We are seeking a motivated and detail-oriented Junior Network Engineer to join our IT team. The ideal candidate will assist in the design implementation and maintenance of our network infrastructure. This role provides an excellent opportunity for professional growth in a dynamic environment.
Key Responsibilities
- Perform onsite troubleshooting and resolution of LAN/WAN connectivity issues
- Provide physical support for routers switches access points and cabling
- Execute remote-guided activities from network engineering teams (rack/stack patching device reboots replacements)
- Support end-user network-related hardware issues (wired/wireless connectivity)
- Monitor and escalate network incidents outages and performance degradation
- Maintain accurate documentation of incidents changes and asset updates
- Validate and support network changes upgrades and deployments
- Ensure adherence to site access security and change management protocols
- Required Skills & Experience
- Strong understanding of LAN/WAN networking fundamentals (TCP/IP DHCP DNS VLANs)
- Experience with network hardware troubleshooting (Cisco or equivalent)
- Hands-on experience with structured cabling and physical infrastructure
- Familiarity with ticketing systems and incident management processes
- Ability to follow remote instructions with precision and urgency
- Basic understanding of networking concepts and protocols (TCP/IP DNS DHCP VLANs etc.).
- Familiarity with network hardware and software including routers switches and firewalls.
- Experience with network monitoring and diagnostic tools is a plus.
- Strong problem-solving skills and the ability to work well under pressure.
- Excellent communication skills and a team-oriented attitude.
- Relevant certifications (e.g. CompTIA Network Cisco CCNA) are a plus but not required.
Required Experience:
IC
About Company
Created in 1987, Stefanini is a $1B global IT provider of business solutions with locations in 40 countries across the Americas, Europe, Australia and Asia. With more than 25,000 employees, Stefanini provides onshore, offshore and nearshore IT services, including application developme ... View more
