Mobile Service Advisor
Job Location:
Matteson, IL - USA
Monthly Salary:
Posted on:
Vacancies:
Job Summary
Mobile Service Advisor
at Sutton Ford
Position Summary
Sutton Ford is looking for a highly organized and customer-focused Mobile Service Advisor to support our expanding Mobile Service Department. This entry-level position is ideal for someone looking to start a long-term career in the automotive dealership industry.
The Mobile Service Advisor helps coordinate mobile vehicle maintenance and repair appointments while ensuring excellent communication with customers throughout the service process.
Responsibilities
- Schedule and coordinate mobile service appointments
- Communicate with customers regarding service needs and appointment details
- Prepare and manage repair orders
- Coordinate technician schedules and routing
- Monitor appointment flow and customer updates
- Assist with follow-up communication and customer satisfaction
- Work closely with service management technicians and parts personnel
- Help grow the dealerships mobile service business
- Follow up with Service leads provided by management.
Qualifications
- Strong communication and customer service skills
- Highly organized and detail-oriented
- Comfortable using computers and scheduling systems
- Ability to manage multiple tasks simultaneously
- Professional attitude and appearance
- Automotive experience is helpful but not required
- Valid drivers license required
What We Offer
- Entry-level automotive career opportunity
- Paid training and development
- Advancement opportunities within the dealership
- Competitive compensation
- Team-oriented work environment
- Employee discounts
- Health and retirement benefits available
Required Experience:
Unclear Seniority
About Company
This role will mainly be focused on fluid checks and basic maintenance. Typically, a Quick Lane Service Technician will change a vehicle's oil, check the transm...
