MES Support – Nights (Manufacturing Associate)

Tekberry is seeking an experienced MES Support Specialist to provide overnight Manufacturing Execution System (MES) support within a fast-paced production environment. This role is critical to maintaining uninterrupted manufacturing operations by troubleshooting MES-related issues supporting production personnel and partnering with Operations Quality Engineering and IT teams to resolve system concerns.

As a Tekberry W2 employee you will have access to health benefits including medical dental vision and 401(k) options.

30 hours per week with a rotating overnight schedule:

Week 1

• Monday
• Tuesday
• Friday
• Saturday

Week 2

• Wednesday
• Thursday
• Friday
• Saturday

Shift Hours: 9:00 PM 5:00 AM

The MES Support Nights position provides first-line support for Manufacturing Execution System issues impacting production activities during overnight operations. This individual will assist manufacturing teams with system-related questions troubleshoot common MES issues document incidents and escalate more complex problems to the appropriate technical teams.

The ideal candidate has experience supporting MES environments within manufacturing settings and enjoys working independently in a production support capacity.

• Provide overnight support for MES-related issues occurring on the production floor.
• Respond to system interruptions affecting manufacturing operations and assist in restoring normal production.
• Troubleshoot common MES issues including:
  • Transaction failures
  • Equipment connectivity concerns
  • Label printing issues
  • User access problems
• Support production operators with MES questions and system navigation.

• Assist with manufacturing line startups and production changeovers.
• Monitor MES activity and identify issues that could impact production output.
• Collaborate with Operations Quality Engineering and IT teams to resolve manufacturing system concerns.
• Escalate complex issues to appropriate support teams and assist in tracking issue resolution.
• Adapt to changing production priorities and support operational needs during off-shift hours.

• Document incidents troubleshooting activities and actions taken during the shift.
• Provide clear handoff communication to incoming shifts regarding unresolved issues or ongoing concerns.
• Maintain accurate records related to MES support activities.

• Follow all site safety quality and environmental procedures.
• Maintain compliance with established manufacturing standards and operating procedures.
• Promote a safe and organized work environment.

• Associate Degree required.
• 3 4 years of experience supporting MES systems within a manufacturing environment.
• Experience working in production manufacturing or technical support settings.
• Strong troubleshooting and problem-solving abilities.
• Comfortable working independently during overnight shifts.
• Strong communication and interpersonal skills.
• Proficiency with computers software applications and basic system tools.

• Experience supporting MES platforms such as:
  • Rockwell FPTC
  • Camstar
  • Siemens Opcenter
• Basic SQL or database knowledge.
• Experience supporting shop floor systems or manufacturing production lines.
• Familiarity with manufacturing equipment and PLC environments.
• Experience within advanced manufacturing semiconductor solar or highly automated production environments.

• Manufacturing production environment.
• Frequent interaction with production operators engineers quality teams and IT personnel.
• Primarily overnight support responsibilities.
• Fast-paced environment requiring strong prioritization and independent decision-making.
• May require extended periods of standing and walking throughout the manufacturing floor.

We need hard-working reliable employees.

Tekberry Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status.

Tekberry is a certified Minority Business Enterprise (MBE) and Disadvantaged Business Enterprise (DBE).

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