Manufacturing Support Technician
Job Location:
Phoenix, AZ - USA
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Manufacturing Support Technician
Schedule
- Rotating overnight shift: 9:00 PM 5:00 AM
- Week 1: Monday Tuesday Friday Saturday
- Week 2: Wednesday Thursday Friday Saturday
- 30 hours per week
Top 3 Skills
- Hands-on MES troubleshooting in a live production environment (transaction failures equipment connections label printing user access)
- Night shift manufacturing floor support - able to work independently and make judgment calls without escalation available 24/7
- Cross-functional communication between Operations Quality Engineering and IT during off-hours
What Youll Do
- Respond to MES issues that hit the production floor during overnight hours and get things back up and running
- Troubleshoot transaction failures equipment connection problems label printing errors and user access issues
- Support operators and production teams with system questions in real time
- Monitor MES activity across the shift and flag anything that could impact production
- Escalate complex issues to the right teams and track them through to resolution
- Document everything - incidents actions taken handoff notes for the next shift
- Support line startups and changeovers as needed
What We Need From You
- 3 4 years of experience in a manufacturing production or shop floor environment with exposure to MES or similar systems
- Comfortable troubleshooting technical issues independently during off-shift hours
- Solid communication skills - youll be the bridge between the floor and multiple technical teams
- Able to work onsite on a rotating overnight schedule consistently
Bonus If You Have
- Familiarity with Rockwell FPTC Camstar or Siemens Opcenter
- Basic SQL or database knowledge
- Experience supporting PLCs or manufacturing equipment at the system level