Manager, Sales Development

Join the Team Modernizing Medicine

AtModMed were not just building softwarewere reimagining the healthcare experience. Founded in 2010 by a practicing physician and a successful tech entrepreneur we took a radically different approach:we hired doctors and taught them how to code.This for doctors by doctors philosophy has allowed us to create an AI-enabled specialty-specific cloud platform that places patients at the center of care.

A Culture of Excellence

When you join ModMed youre joining an award-winning team recognized for innovation and employee satisfaction. From our global headquarters in Boca Raton Florida and extensive employee base in Hyderabad India we are a team of 4500 passionate problem-solvers on a mission to increase medical practice success and improve patient outcomes:

• Consistently ranked as a Top Place to Work

• 2025 Globee Business Awards:Gold Globee for Technology Team of the Year

• 2025 Black Book Awards:Ranked #1 EHR in 11 Specialties

• Florida Venture Forum:Venture-Backed Company of the Year

We are growing fast thinking big and we are just getting started.

Ready to modernize medicine with us

Job Description Summary:

ModMed is hiring a Sales Development Manager to lead coach and scale a high-performing SDR team focused on driving pipeline growth within a given specialty or business segment. This role partners closely with Sales Marketing and Revenue Operations to align outbound and inbound strategies with ModMeds go-to-market objectives.

The Manager develops talent through structured coaching performance management and career development while establishing repeatable processes that ensure consistent execution and measurable results. With a deep understanding of the ModMed product and the obstacles buyers face the Sales Development Manager ensures the team delivers value-driven compliant and customer-centric engagement at every stage of the funnel.

This role blends people leadership operational rigor and strategic thinking to support ModMeds mission of transforming healthcare through innovative technology solutions.

Your Role:

• Lead coach and develop a team of Sales Development Representatives (SDRs) through regular feedback performance reviews and career development planning.
• Set clear performance expectations and hold team members accountable to defined goals and key performance indicators (KPIs).
• Monitor individual and team performance addressing gaps through coaching plans and continuous improvement initiatives.
• Ensure consistent execution of sales development processes including lead qualification early engagement and event-generated leads.
• Drive high-quality pipeline generation by ensuring SDRs consistently source and schedule qualified meetings with target prospects.
• Conduct regular one-on-one meetings to review call activity written communications and performance data.
• Analyze activity conversion and pipeline data to identify trends coaching opportunities and process improvements.
• Partner with Sales leadership to design and execute effective sales development strategies aligned to revenue goals.
• Collaborate cross-functionally with Sales Marketing Enablement and Specialty General Managers to ensure alignment messaging consistency and smooth lead handoff.
• Leverage Salesforce and analytics tools to track performance report results and inform data-driven decision making.
• Proactively share insights and recommendations with stakeholders to improve pipeline health and team effectiveness.
• Recruit interview hire and onboard new SDRs creating a supportive and inclusive team environment.
• Reinforce sales enablement training and ensure team readiness across product knowledge sales skills and market focus areas.
• Foster ongoing learning through coaching team meetings and skill development initiatives.
• Build a motivating team culture through recognition communication and engagement.
• Maintain visibility into team performance through dashboards and reporting.
• Forecast SDR pipeline contribution and adjust strategies to address gaps.
• Model company values by demonstrating accountability adaptability effective communication customer focus and results-driven leadership.

Skills & Requirements:

• Bachelors degree in Business Marketing Communications Healthcare Administration or a related field (preferred). Equivalent professional experience is accepted in lieu of a degree.

• Ongoing professional development in sales leadership management or revenue operations is a plus.

• Experience in healthcare healthcare IT SaaS or B2B technology is strongly preferred.

• Excellent verbal and written communication skills.

• Proven experience leading coaching and developing sales or sales development teams.

• Results-oriented with a track record of meeting or exceeding goals.

• Strong organizational and time-management skills.

ModMed Benefits Highlight: At ModMed we believe its important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits:

United States

• Comprehensive medical dental and vision benefits including a company Health Savings Account contribution
• 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed 100% of any matching contribution you receive is yours to keep.
• Generous Paid Time Off and Paid Parental Leave programs
• Company paid Life and Disability benefits Flexible Spending Account and Employee Assistance Programs
• Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed
• Professional development opportunities including tuition reimbursement programs and unlimited access to LinkedIn Learning
• Global presence and in-person collaboration opportunities; dog-friendly HQ (US) Hybrid office-based roles and remote availability for some roles
• Weekly catered breakfast and lunch treadmill workstations Zen and wellness rooms within our BRIC headquarters.

PHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email text and social media. The imposters are creating misleading email accounts conducting remote interviews and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process and valid communications from our hiring team will come from our employees with a ModMed email address (). Please check senders email addresses carefully. Additionally ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above please report them to the FTC website.