Manager – Enterprise Operations (Onsite)

The Manager Enterprise Operations is a trusted strategic partner to the Executive Leadership Team enabling enterprise priorities through disciplined executive rhythms proactive planning and clear effective communication. Anchored in executive support the role brings structure consistency and intentional prioritization to how leaders spend their time and attention in a fast paced global environment.

Designed for a highly trusted individual contributor this position acts as a force multiplier for senior leaders - anticipating needs facilitating strategic initiatives and ensuring executive time meetings and deliverables are aligned to enterprise priorities. The role strengthens the connective tissue across Operations leaders teams and Cielo offices worldwide by thoughtfully improving executive effectiveness decision making and organizational clarity.

Location: Onsite x5 days - Wauwatosa WI USA 

Work Pattern: Monday to Friday 

Duties and Responsibilities:

• Support executive operating rhythms including leadership meeting cadences agenda standards calendar hygiene and prioritization of executive time to ensure focus remains aligned with enterprise priorities.
• Anticipate executive needs by proactively preparing materials logistics and resources in advance of critical deadlines including agenda development meeting facilitation documentation and followthrough on action items.
• Coordinate complex domestic and international travel with strategic foresight ensuring seamless transitions optimized schedules and minimal disruption to executive priorities.
• Enable effective executive decisionmaking by synthesizing context preparing concise briefings and maintaining wellorganized accessible documentation.
• Support highly confidential and sensitive executive and enterprise initiatives as assigned exercising exceptional judgment discretion and integrity.
• Identify operational gaps and opportunities recommending and implementing solutions that enhance efficiency clarity and consistency across executive and organizational workflows.
• Manage Boardrelated cadences and deliverables serving as a liaison to the Board of Directors by coordinating schedules preparing and organizing materials tracking timelines and ensuring executive readiness with professionalism discretion and confidentiality.
• Partner with Executive Leadership and Corporate Communications to support external executive messaging including LinkedIn presence thought leadership articles and external publicationscoordinating content timelines approvals and alignment with enterprise messaging.
• Draft and distribute executive and senior leadership communications including internal updates announcements and operational messaging ensuring clarity consistency and appropriate tone.
• Partner with the Director of Corporate Communications to support companywide meetings allhands and crossteam initiatives owning logistics agenda coordination followups and stewardship of the global organizational calendar.
• Maintain internal documentation shared calendars enterprise communication channels and select corporate systems (e.g. intranet updates executive meeting cadences) to promote alignment transparency and operational continuity.
• Support company culture and engagement through the coordination of internal events the Milestone program and key employee initiatives that reinforce connection and organizational priorities.
• Maintain consistent standards processes and communications across all global offices to ensure compliance with ISO certification requirements and enterprise governance expectations.
• Monitor crossoffice needs trends and operational challenges proactively escalating risks and recommending improvements that enhance effectiveness alignment and cost efficiency.
• Manage global officerelated expenses within approved budget parameters optimizing shared resources vendor relationships and global shipments to drive fiscal discipline and operational consistency.
• Orchestrate executive and leadership office visits worldwide ensuring local team communication logistics and event coordination are thoughtfully planned and seamlessly integrated into broader travel schedules.
• Provide strategic oversight of global headquarters office operations including facilities administration vendor partnerships supply planning and related logistics to deliver a highquality workplace experience.
• Oversee frontdesk operations to ensure a consistently professional welcoming experience for employees visitors and external partners.
• Manage office supply strategyincluding food beverages and workplace essentialsbalancing cost efficiency quality standards and employee experience.
• Partner with building management and external vendors to maintain a safe functional and efficient workplace environment.
• Other duties as assigned.

Qualifications :

Position Requirements

Education:

• High School Diploma or equivalent required.
• Bachelors Degree preferred.

Experience:

• 13 years of progressively responsible experience in operations executive or administrative support project coordination customer service hospitality or a related field.
• Experience supporting senior leaders and handling confidential matters with a high degree of discretion professionalism and sound judgment.
• Proven ability working across time zones and collaborating with globally distributed teams balancing competing priorities with flexibility and responsiveness.

Exposure:

• Demonstrated strength in organization prioritization and followthrough with the ability to anticipate needs and act proactively in a fastpaced environment.
• Strong written and verbal communication skills with the ability to convey information clearly professionally and with appropriate judgment across audiences.
• A continuous improvement and operational excellence mindset with a track record of identifying opportunities to refine processes and improve effectiveness.
• Strong proficiency in the Microsoft 365 suite particularly Excel PowerPoint and Outlook with the ability to produce clear analyses executiveready presentations and wellstructured documentation that support decisionmaking.
• Demonstrated curiosity and handson transformation mindset with experience actively testing adopting and integrating new tools technologies and agentic or AIpowered solutions to automate tasks streamline workflows and improve daytoday execution.

Remote Work :

No

Employment Type :

Full-time