Logistics Service Technician

The Logistics Service Technician is responsible for supporting the service and delivery of assets utilized by South Metro Fire Rescue in a manner consistent with organizational goals and values. This position diagnoses repairs coordinates repairs and maintains a variety of equipment tools and addition the Logistics Service Technician serves as a courier to retrieve and deliver assets from various locations. This position addresses issues and concerns requiring technical proficiency and exceptional customer service skills.

Performs routine maintenance and repairs on a variety of tools medical and fire related equipment; troubleshoots and diagnoses issues in alignment with SMFR state and federal guidelines and requirements.

Maintains accurate records of service maintenance and repair work utilizing asset management and financial systems.

Ensures all chemicals fuels cleaners and degreasers are used in compliance with the Colorado Department of Health and the Environmental Protection Agencys guidelines and regulations.

Prepares asset maintenance and inspection records and reports as required.

Obtains certifications or recertifications for equipment that requires certification to be serviced including medical extrication and life safety equipment in addition to warranty repairs.

Maintains customer service focus for internal and external customers.

Receives input and direction from supervisor.

Performs repetitive work in building supply bins and sealing them for delivery to the fire stations.

Coordinates deliveries and pickups between stations/departments according to schedules routes and supervisors priorities.

Coordinates deliveries and pickups with external vendors for products and services.

Serves as courier or coordinates resources to deliver and retrieve assets from various destinations including the administrative office fire stations hospitals vendors etc.

Drives various District vehicles (truck van or passenger vehicle) to deliver and pick up merchandise.

Complies with District policies and regulations; follows orders and adheres to SMFRs code of conduct while on duty.

Performs annual physical inventory as required and meets with auditors and finance as necessary.

Works as a liaison between the line staff and the Logistic Bureau.

Attends bureau division and team meetings.

Participates in rotating on-call shifts; responds to calls in support of mission critical needs when necessary.

Serves as a backup to other logistics personnel and participates in bureau wide initiatives related to procurement special projects and transportation logistics.

Performs other job-related duties as assigned.

EDUCATION EXPERIENCE LICENSES & CERTIFICATIONS (An equivalent combination of education training and experience that demonstrates the ability to perform the duties of the position is qualifying.)

High School Diploma or GED.

Must be at least eighteen (18) years of age.

Minimum of two (2) years of experience in logistics and/or small engine repair.

Experience in warehousing customer service and computer knowledge with certifications preferred.

Possess and maintain a valid Colorado Drivers license and an acceptable driving record in accordance with the SMFRs Driving Records Policy.

Able to achieve and maintain SMFRA Forklift Certification within one (1) year of hire.

Must obtain CPR certification within one (1) year of hire.

NECESSARY KNOWLEDGE SKILLS AND ABILITIES

Knowledge of Denver Metro area fire department facilities and major street intersections.

Knowledge of procurement procedures and practices.

Skill in small engine diagnostics repair and maintenance.

Ability to work independently and to complete daily activities according to work schedule.

Ability to lift heavy objects sit walk and stand for long periods of time.

Ability to communicate verbally and in writing and be able to understand and follow written and verbal instructions.

Ability to use sound judgment.

Ability to meet and maintain all security and employment requirements including successfully passing pre-employment reasonable suspicion post-accident and random drug and alcohol screenings as required for safety-sensitive positions.

Ability to comply with and maintain safety standards.

Ability to establish and maintain effective working relationships with employees citizens and outside vendors.

Knowledge of basic computer systems and the ability to use a variety of complex software and data management systems.

Knowledge of warehousing software and related office and warehousing equipment.

Skill in using calculator copy machine and other office equipment.

Skill in communication interpersonal skills as applied to interaction with coworkers supervisor the general public etc. sufficient to exchange or convey information and to receive work direction.

Ability to operate a computer terminal keyboard printer telephone and other standard office equipment with proficiency.

Ability to operate equipment used in a warehouse environment including dollies pallet jacks and truck lifts.

SUPERVISION RECEIVED:

Works under the general direction of the Logistics Supervisor.

SUPERVISION EXERCISED:

None.

EQUIPMENT AND SYSTEMS

Requires frequent use of equipment including personal computer (including various software packages database and spreadsheet programs) SMFR vehicles including forklifts portable radios calculators telephones facsimile machines copy machines printers and other general office equipment.

PHYSICAL DEMANDS

While performing the duties of this job the employee is regularly required to perform climbing balancing stooping kneeling crouching crawling reaching standing walking pushing pulling lifting fingering grasping feeling talking hearing seeing repetitive motions exerting up to 100 pounds of force occasionally and/or up to 50 pounds of force frequently and/or up to 20 pounds of force constantly to move objects.

Visual and fine/gross motor skills enabling the safe operation of a vehicle during normal as well as hazardous weather situations.

WORK ENVIRONMENT AND GENERAL INFORMATION

While performing the duties of this job the employee frequently works in an office and warehousing environment and may be outside in all weather conditions.

The noise level in this environment is usually moderate to loud.

BENEFITS

South Metro Fire Rescues compensation philosophy is designed to attract and retain highly skilled and motivated turn SMFRs compensation is more than base pay. All regular full-time SMFR employees enjoy a total compensation package including base wages leave accruals medical dental vision and life insurance employer-paid premiums Retiree Health Savings Death & Disability and employer-paid pension contributions as well as positive work culture including a robust Fitness Wellness and Rehabilitation Program educational opportunities and support job security and other positive non-monetary values which are intended to collectively position SMFR as an employer of choice in its geographic area. SMFR recognizes that being an employer of choice has different meanings to different people depending on what elements a person highly values. Overall SMFRs goal is to be a great place to work.