Live Ops Specialist

We are ARB Interactive the team behind Modo Casino one of the top Social platforms in the US. Founded in 2022 weve grown to nearly 200 team members and were named one of LinkedIns 2025 Top 50 Startups in the United States. We move fast think big and love bold ideas that push boundaries (and buttons). From new rewards to fresh game mechanics every challenge is a chance to innovate and have fun doing it. Our culture is collaborative curious and full of laughter because great ideas grow best between coffee code and a few epic high-fives.

About the role

Were hiring a Live Ops Specialist to help us scale Modo Boxes our newest product on the gaming platform. Youll own the day-to-day build configuration and QA of the boxes that ship to players along with the catalog items that go inside them.

This is hands-on precision work. Youll take briefs from our Live Ops Lead and stakeholders across the company turn them into correctly configured boxes and get them out the door clean and on schedule. The volume is real and the details matter so were looking for someone who takes pride in getting it right and isnt afraid to push back when a brief doesnt add up.

What youll do

• Build and configure Modo Boxes: contents drop rates eligibility rules schedules and player-facing copy

• QA each box before launch and fix issues before they go live

• Create the catalog items that feed into boxes both physical and virtual with clean metadata and economy parameters

• Keep the catalog organized so nothing gets lost duplicated or stale

• Sanity-check the math and configuration on every build

• Flag problems early: wrong drop rates broken eligibility conflicting events unclear briefs

• Coordinate with the Live Ops Lead Design Product and Engineering as needed

• Track how your boxes performed after launch and bring ideas for what to try next

• Contribute to checklists templates and docs that make the team faster

What were looking for

• 2 years in live ops game operations CMS configuration or a similar back-office role

• Strong attention to detail and a methodical approach to high-volume precision work

• Critical thinking. You question briefs double-check your own math and catch problems before they go live

• Comfortable managing multiple builds in parallel without losing track

• Clear written communication and ability to give and take constructive feedback

• Genuine interest in games and live operations

Nice to have

• Experience with live ops tooling CMS platforms or virtual economies

• Background in mobile games social casino or another live ops product

• Comfortable in spreadsheets for QAing economy values

• Experience writing process docs or building templates for repeatable work

Diversity Commitment: We are focused on building a diverse and inclusive team. We welcome people of all backgrounds experiences abilities and perspectives and are an equal opportunity employer. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status.

Important Security Notice: Our recruitment team will only contact candidates through official channels using @ email addresses and via our recruiting platform Ashby. If you find a position on a third party careers page (LinkedIn Indeed etc.) the job posting will redirect you to our careers page ( to begin your application. We will never request payment banking information or personal identification details during the application process.

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Required Experience:

IC