Knowledge Management Analyst
Raleigh, WV - USA
Job Summary
Job Description
OES Equipment part of the DPR Family of Companies is a fast-paced supply and rental equipment company in the construction industry. We are seeking aKnowledge Management Analystwho will administer and enhance enterprise knowledge systems and content frameworks to support operational excellence. They will partner with business stakeholders to capture document andmaintainstandards best practices and process knowledge. They will promote knowledge sharing through structured governance system optimization and user engagement initiatives.
The Analyst will also support integration of knowledge management strategy with broader companyobjectives. They will collaborate closely with OES T&I Team Lead as well as DPRs Knowledge Management team to ensure OES knowledge systems and practices align with enterprise strategy whereappropriate whileremainingtailored to OESs unique business needs. Responsibilities will include but may not be limited to the following:
Duties and Responsibilities
Administers enterprise knowledge platforms including content configuration permissions and workflow management.
Interfaces with stakeholders to document official processes standards and best practices.
Develops and communicates guidelines for content creation formatting and lifecycle management.
Supports communities of practice through workshops troubleshooting and one-on-one guidance.
Identifiesgaps in enterprise knowledge and collaborates with stakeholders to develop andmaintainrelevant content.
Captures requirements for knowledge system enhancements collaborates with development teams to support implementation and contributes to quality assurance activities while improving platform usability knowledge discovery and accessibility of knowledge resources.
Organizes knowledge-sharing events andmaintainsinternal communications related to knowledge initiatives.
Required Skills and Abilities
Excellent organizational collaboration and communication skills.
Able to work effectively across multiple teams and levels.
Flexibleandable to adjust to process changes.
Effectively manage multiple projects and assignments concurrently.
Curiosity and ability to translate operationalexpertiseinto structured usable knowledge.
Education and Experience
Bachelors degree in information systems business administration communications or a related field or equivalent experience.
2-4 years of experience in knowledge management content governance enterprise systems administration or a related field.
Knowledge management or Microsoft 365 certification preferred.
Successful completion of a background check is.
Physical Requirements
Prolonged periods of sitting and/or standing at a computer screen.
Must be able to lift 15 pounds at times.
Occasional domestic travel may befor meetings (estimated at a maximum quarterly but may flex based on project or program needs).
While this is a hybrid role with most time being spent working from home attendance at important meetings and events at the local OES Equipment/DPR office is required.
DPR Construction is a forward-thinking self-performing general contractor specializing in technically complex and sustainable projects for the advanced technology life sciences healthcare higher education and commercial markets. Founded in 1990 DPR is a great story of entrepreneurial success as a private employee-owned company that has grown into a multi-billion-dollar family of companies with offices around the world.
Working at DPR youll have the chance to try new things explore unique paths and shape your future. Here we build opportunity togetherby harnessing our talents enabling curiosity and pursuing our collective ambition to make the best ideas happen. We are proud to be recognized as a great place to work by our talented teammates and leading news organizations like U.S. News and World Report Forbes Fast Company and Newsweek.
Explore our open opportunities at Experience:
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About Company
We Exist to Build Great Things.® We are a self-performing general contractor focused on highly complex and technical projects.