IT Technician

Pay: $60000.00 - $75000.00 per year

Why This Is a Great Opportunity

• Step into a unique IT role that goes beyond the help desk youll support a fast-moving civil litigation team travel with trial teams for live courtroom tech support and work on a variety of technical challenges that keep every day interesting
• Gain hands-on experience in a specialized legal technology environment including document management systems cybersecurity coordination and custom software implementation
• Join a rapidly growing firm where your contributions are visible your skills are relied upon and theres real room to develop professionally
• Work alongside a collaborative professional team that values dependability and technical expertise equally
• Enjoy a competitive salary plus a full benefits package including health insurance 401(k) life insurance and complimentary parking
• Be the go-to tech resource for a firm that is investing in its people and its infrastructure

Location: This is a fully on-site role in the Memorial area of Houston TX with periodic travel to support the trial team at courthouse and off-site locations. Free parking is provided. If you thrive in a hands-on in-person environment where no two days are exactly the same this role delivers that.

Note: Candidates must be proficient with Windows and Office 365 and have intermediate to advanced hardware knowledge. Experience with document management systems such as iManage or NetDocuments is required. Prior law firm IT experience is strongly preferred.

About Us

We are a rapidly growing civil litigation and corporate law firm based in Houston TX handling complex high-stakes matters in state and federal courts across Texas and beyond. Our team is collaborative fast-moving and tech-dependent and were looking for an IT professional who takes pride in keeping everything running smoothly so our attorneys can focus on winning for their clients. Confidential Employer.

Job Description

• Provide Level I help desk support for incoming queries related to PC systems software and hardware serving as the first point of contact for day-to-day technical issues
• Perform on-site IT tasks as directed by the firms off-site higher-tiered support staff executing escalated remediation efficiently and accurately
• Travel with the trial team to provide mobile on-site IT support during trials and court appearances
• Support general audiovisual needs for the office and courtroom environments
• Install diagnose repair maintain and upgrade PC hardware and equipment to ensure optimal workstation performance across the firm
• Set up and break down workstations as needed for new hires office changes and special events
• Coordinate with the firms cybersecurity vendor and execute advised remediation steps in a timely manner
• Support the development implementation and user training of custom software tools
• Manage and support document management systems including iManage and/or NetDocuments
• Administer and support cloud printing solutions such as Printix or PaperCut
• Apply working knowledge of IS and ERP systems in support of firm operations
• Communicate clearly and professionally with attorneys staff and outside vendors staying calm and solution-focused under pressure

Qualifications

• Prior law firm or legal environment IT experience strongly preferred
• Proficiency with Windows and Office 365 required
• Intermediate to advanced knowledge of hardware including printers desktops and peripheral components
• Experience with legal document management systems iManage and/or NetDocuments required
• Familiarity with cloud printing platforms such as Printix or PaperCut
• Working knowledge of IS and ERP systems
• Ability to quickly learn and implement new software and technical tools
• Strong communication skills and a professional team-oriented demeanor
• Self-motivated punctual dependable and composed under pressure
• Willingness and ability to travel with the trial team as needed

Why You Will Love Working Here

This isnt a role where youll be stuck resetting passwords all day. Youll be embedded in a growing active law firm where the technology actually matters to the cases to the clients and to the team. Youll have variety real responsibility and the chance to build deep expertise in legal IT including trial technology support that very few IT professionals ever get exposure to. If you want a role where youre genuinely relied upon and your technical instincts make a daily difference this is it.

JPC-1187

Benefits:

• Dental insurance
• Paid time off
• Retirement plan
• Vision insurance

Requirements: Must-haves: At least 1 year of IT support exp. Windows and Office 365 proficiency.

• Nice to haves:

• Preferred Years as Associate: prior law firm IT experience.

• Additional context: Relocation- yesno. Packages - yesno

• Salary Bands (Only if attorney role):

Submission Email: Name / Denise - ;

Quick Recruiter Reference

Confidential civil litigation firm in Houstons Memorial area seeking a full-time on-site IT Technician for Level I help desk and hardware support document management system administration and trial team mobile IT support. Law firm IT experience strongly preferred. Role includes periodic travel with trial team.

Recruiters Submission: To submit cancel - IT Technician - Daniels & Tredennick PLLC - JPC 1187 - Source

*New Job Order Alert*

• Client job title: IT Technician

• Location: Houston TX

• On-site hybrid remote: On-site

• Experience: 1

• Good fit job titles/keywords for candidates: IT Technician Legal IT Technician Help Desk Technician IT Support Specialist Desktop Support Technician Level I IT Support Law Firm IT Support Legal Technology Specialist IT Support Analyst End User Support Technician

• # of hires needed: 1

• Open or not to recruiters on TE: No

• Job posting strategy (bottom of package details): IT Tech Houston