IT Systems and Infrastructure Manager

Sentinel is seeking an IT Systems and Infrastructure Manager for a Chicago-based partner. This role leads execution across cybersecurity infrastructure endpoint management and enterprise IT operations. Responsibilities include driving initiatives such as email security Intune/Autopilot deployments Windows 11 migration and incident response readiness while ensuring network reliability outage recovery and failover planning. The manager partners with key vendors and oversees identity management onboarding/offboarding and cross-functional support across office plant and executive teams. Additionally the role promotes continuous improvement through automation documentation user training and standardized processes while monitoring operational performance and high-volume support. This position ensures secure scalable and efficient IT operations aligned with business goals.

This is a contract-to-hire hybrid position that requires onsite work 4 of 5 days a week at the client location in Chicago IL.

• Strong expertise in cybersecurity email security and compliance frameworks
• Deep knowledge of Microsoft 365 Intune Autopilot and Windows endpoint management
• Proven ability to manage network infrastructure incident response and outage recovery
• Experience supporting enterprise environments across office plant and executive functions
• Proficiency in identity and access management (Active Directory MFA user lifecycle)
• Ability to lead vendor relationships and coordinate with external partners (e.g. Cisco AT&T Sentinel)
• Strong process improvement mindset including automation documentation and standardization.
• Excellent troubleshooting skills with capacity to manage high-volume IT support operations.
• Relevant IT certifications (e.g. Microsoft Cisco CompTIA or cybersecurity-focused credentials) preferred
• Demonstrated experience in IT roadmap development and execution to support organizational growth and scalability
• A valid drivers license and proof of vehicle insurance will be required
• Legally authorized to work in the US without sponsorship
• Must demonstrate a can-do attitude

We focus on candidates that display our ACE factor Attitude Compassion and Enthusiasm to deliver quality solutions with exceptional customer service.

Compensation Range:

$90000-$125000

What you get:

We offer weekly competitive pay medical dental vision 401K and more.

IT happen!

Sentinel Technologies Inc. has been rated a top workplace every year since 2012!

About Us:

Sentinel delivers solutions that can efficiently address a range of IT needs from security to communications to systems & networks to software applications to cloud and managed services; all of which include our staffing solutions for our clients. Since 1982 Sentinel has grown from providing technology maintenance services to our current standing as one of the leading IT services and solutions provider in the US. We have aligned with many of todays global technology leaders including Cisco Dell VMware and Microsoft. Sentinel services customers both nationally and internationally with primary support operating centers in Downers Grove (HQ) Chicago and Springfield IL; Phoenix AZ.; Lansing and Grand Rapids MI; Milwaukee WI; and Denver CO.

If you are MOTIVATED you can make IT happen at Sentinel. Our commitment to our employees is to create a work environment that encourages creativity an entrepreneurial spirit fosters growth through certification and hands-on training and values a team-oriented culture with rewards based on impact!

If you share our passion about what technology can do and want to be part of a top workplace environment wed like to have you join our team. Learn more at

As part of Sentinels employment process candidates will be required to complete a background check. Only those who meet the minimum requirements will be contacted. No phone calls please.

Sentinel is proud to be an equal opportunity employer including disability and accordance with Title VII and state regulations all qualified applicants will receive consideration for employment without regard to race color religion age sex sexual orientation gender identity national origin marital status pregnancy genetics disability military veteran status or any other basis protected by law.

If you are an individual with a disability and need assistance in applying for a position please contact .

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EEO Policy Statement is available here.

Experience:

Manager