General Manager-Lewisville, Texas

• Train coach and develop all shop team members to realize their potential
  
• Assess staff abilities. Create and implement effective development plans
  
• Interview select and hire great people who represent Potbelly Values
  
• Develop and maintain Good Vibes culture that fosters strong attraction & retention
  
• Effectively schedule Associates Certified Trainers and Shift Leaders
  
• Update communication board with critical shop information
  
• Hold regular meetings with key shop staff
  
• Effectively delegate tasks to team and ensure a high standard of execution
  
• Ensure all security procedures are followed
  
• Ensure back-of-the-house procedural standards are met
  
• Count drawers and follow proper daily cash handling procedures
  
• Effectively drive neighborhood shop marketing and promotions to maximize sales potential including sourcing and blitzing outside of shop for recruiting and marketing purposes
  
• Control cost of goods variances and inventories within the shop
  
• Create a marketing plan. Lead local shop marketing to increase sales. A GM ideally is involved in the community the school and local business social and not-for-profit activities
  
• Control assigned P&L line items
  
• Must spend 80-90% of time on the shop floor in the Front of the House
  
• Ability to maintain deadlines and prioritize while running an effective shift
  
• Comply with health and safety standards for food cleanliness and safety
  
• Effectively handle customer complaints/issues
  
• Other duties as assigned
  

• You are at least 18 years of age
  
• Minimum of at least 2 years as a General Manager in a restaurant or retail environment with P&L responsibility preferred
  
• You meet all Food Safety requirements within your state. You must pass and obtain a Food Safety Certification. After 2 unsuccessful attempts to pass you will no longer be eligible for a Leader role
  
• A friendly customer-first mindset with the ability to thrive in a fast-paced energetic environment
  
• You have strong written and verbal communication skills
  
• You enjoy problem-solving
  
• You have open availability
  
• Youre able to maintain deadlines and prioritize while running an effective shift
  
• You have strong organizational skills and the ability to multitask
  
• Comfortable working in a bustling kitchen environment (knife skills are a big plus!)
  
• You can manage potential allergens: peanut products egg dairy gluten soy seafood and shellfish
  
• You are able to build and develop strong teams and handle conflict resolution
  
• You have strong interviewing skills
  
• Youre able to write effective schedules and maintain labor goals
  
• You have Microsoft Office skills
  
• You have a strong business acumen
  
• You have the ability to understand and interpret financial reports
  
• Youre able to stand/walk for 8-9 hours or as needed
  
• You have the ability/stamina to work a minimum of 45 hours per week
  
• Youre able to lift up to 10 pounds frequently and up to 50 pounds occasionally
  
• Illinois Applicants - all IL employees are required to become food safety certified within 30 days of employment
  

• Competitive pay with performance-based annual raises!
  
• Medical Dental & Vision Insurance
  
• Domestic Partnership Benefits
  
• Paid Parental Leave
  
• FSA and HSA with Employer Contribution
  
• Commuter Benefit Program
  
• Retirement Savings 401(k) with company match
  
• Employee Assistance Program
  
• Paid Time Off
  
• Discount Program
  
• Flexible Work Schedule
  
• Career growth opportunities
  

**If hired you must meet and maintain all eligibility requirements to qualify**