IT Support Technician

Respond to inquiries and requests for assistance with HSMC and the Client computer systems PCs and TELCO systems.  Identifies problems troubleshoots and provides advice to assist users. Coordinates with other IT areas to resolve problems if necessary.  Configure and support Enterprise level software / hardware packages used throughout the organization(s). 

Responsibilities: 

• Onboarding and offboarding of Users in Microsofts cloud services.
• Independently analyze troubleshoot and problem solve various hardware software and Telco issues.
• Monitor Desktop computer anti-virus status and solve problems as needed.
• Document IT Procedures for IT Staff and End Users.
• Answer staff questions in person and via phone on all company supported applications.
• Setup and install personal computer.
• Travel to remote sites when needed.
• Work with third party vendors when needed.

Qualifications :

• Two year certificate from college or technical school; or 5 years IT desktop support field or 3 years experience in the Healthcare or Education related IT field.

Physical Demands: 

• Specific vision requirements include the ability to see at close range distance vision peripheral vision depth perception and the ability to adjust focus
• While performing the duties of this job the employee is regularly required to talk and hear
• Frequently required to stand walk sit use hands to feel and reach with hands and arms
• Fine hand manipulation (keyboarding)

Additional Information :

Please visit our website at to learn more about our organization!

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Selection for employment is made regardless of race color religion creed sex sexual orientation gender identity/expression pregnancy or pregnancy-related condition marital status national origin ancestry age disability handicap genetic information someone who is a member of applies to perform or has an obligation to perform service in a uniformed military service of the United States including the National Guard on the basis of that membership application or obligation; veteran status or any other bases protected by law. HSMC participates in E-Verify.  

Remote Work :

No

Employment Type :

Full-time