IT Senior System Admin

Job Summary:

Core Duties

• Own the configuration of business systems across the estate including roles and permissions forms fields workflows custom records approvals and reporting structures following best practices for maintainability.
• Serve as the senior escalation point for complex support and configuration issues identifying root causes documenting resolutions and preventing recurrence.
• Own security and access control including role design and permissioning and drive periodic access reviews.
• Own the IT audit engagement for the controls this role operates facing external auditors coordinating and preparing supporting evidence and running the recertification cycle for access and configuration controls.
• Govern change across the lifecycle from intake through design configuration testing and release ensuring changes do not disrupt business operations.
• Configure and operate the prebuilt integrations that run inside these platforms coordinating with the Software team for anything requiring a custom build.
• Support data management activities including imports cleanup and governance standards to maintain data accuracy and integrity.
• Partner with developers and technical specialists on design testing debugging access and integration matters.
• Mentor and support other system administrators and set configuration standards the team works to.
• Maintain thorough documentation of system configurations access and processes.
• Other duties as assigned.

Basic Qualifications

• Bachelors in information systems computer science or equivalent experience.
• 5 years of hands-on business systems administration including configuration security and cross-functional support.
• Deep transferable command of systems-administration concepts: role and permission design workflow and approval configuration change management access controls and data integrity independent of any single platform.
• Demonstrated ability to map business processes to system functionality and recommend scalable improvements.
• Strong troubleshooting and problem-solving skills with high attention to detail and data integrity.
• Excellent communication skills with the ability to liaise between business stakeholders and technical teams.
• In office role in San Antonio TX

Preferred Qualifications

• Experience administering one or more major enterprise platforms such as NetSuite at depth. Experience across more than one platform is a strong plus as it demonstrates the concepts transfer.
• Familiarity with integration patterns such as REST SOAP or iPaaS.
• Experience supporting multi-subsidiary multi-currency or global operations.
• Relevant system certifications or equivalent demonstrated experience.

XPEL is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.