IT Low Voltage Field Technician

• Travel daily to company locations and fleet sites to install diagnose maintain repair and support vehicle installed and facility-based technology systems

• Install troubleshoot and repair 12-volt DC vehicle wiring low voltage electronics and associated hardware including telematics devices routers power timers and mobile computing equipment

• Provide onsite and remote technical support for network connected devices mobile systems and field technology platforms

• Configure deploy and support mobile devices and applications including basic user training and troubleshooting

• Accurately document service activities including diagnostics performed repairs completed parts used and customer or end user interactions

• Communicate clearly and professionally with internal stakeholders vendors and end users to ensure service quality and customer satisfaction

• Maintain assigned tools equipment and inventory in proper working condition

• Track submit and report expenses in accordance with company policies and procedures

• Identify recurring technical issues recommend corrective actions and contribute to continuous improvement of service delivery processes

• Apply structured problem-solving techniques to diagnose issues resolve incidents and implement effective solutions

• Comply with contractual obligations service level agreements (SLAs) and expectations of service providers and business partners

You must possess the below minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates.

Minimum Qualifications

• Associates Degree or equivalent work experience.

• 3 years of experience working in field service vehicle electronics utility technology or a related technical support role

• 3 years of experience working on 12-volt DC vehicle wiring and low voltage electronic systems

• Ability and willingness to travel daily to multiple job sites

• Ability to meet the physical demands of the role including working in confined spaces and lifting equipment

• Valid Driver License with an acceptable driving record

Preferred Qualifications

• Experience in the utility energy telecommunications or fleet services industry

• Experience with telematics systems mobile technology deployments or fleet technology installations

• Familiarity with safety critical or regulated operating environments

• Industry certifications related to networking electronics vehicle systems or field service

Disclaimer

This description is not designed to be a complete list of all duties and responsibilities required of the position

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As a public utility NiSource is required to provide continuous service to customers at all times. To ensure we fulfill that obligation employees may be required to work outside their normal work hours and perform tasks outside of their normal responsibilities in support of emergency operations.

Work Authorization

Authorized to work in the United States without requiring sponsorship.

Workplace Connection
Value inclusion within your day to day responsibilities by respecting others perspectives/convictions engaging others opinions creating a safe environment where people ideas and opinions are valued within your Team/Customers and external partners.

Respect the unique lived experiences within your Team/Customers and external work partners by valuing different world views challenges and cultures that represents all walks of life and all backgrounds.

Treat others with respect and consideration. Actively participate in creating and contributing to a positive work environment.

Equal Employment Opportunity
NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race color religion national origin or ancestry veteran status disability gender age marital status sexual orientation gender identity sex (including pregnancy lactation childbirth or related medical conditions) genetic information citizenship status or any protected group status as defined by law. Each employee is expected to abide by this principle.

By applying you may be considered for other job opportunities.

ADA Accommodations

If you need a reasonable accommodation to participate in any part of the hiring process or to perform the essential functions of the position please contact OneHR at or 1-

E-Verify

NiSourceparticipates in the U.S. Department of Homeland Securitys E-Verify program. As part of this process we provide the following notices to all job applicants: These documents inform you of your rights and responsibilities under U.S. law. You can view or download them using the links below:

• E-Verify Poster(English and Spanish) E-Verify Participation Poster English and Spanish
• Right to Work Poster(English and Spanish) If you have the right to work dont let anyone take it away

Salary Range*:

*The salary offered to a candidate is based on several factors including but not limited to the candidates skills job-related knowledge and relevant experience as well as internal pay equity.

Posting Start Date:

Posting End Date (if applicable):

Please note that the job posting will close on the day before the posting end date.