IT Analyst

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Job Summary

Job Description

The IT Analyst provides advanced technical support for information systems manufacturing technologies and enduser computing within an
electrical motor manufacturing environment. This role focuses on resolving complex hardware software network and manufacturing system issues while supporting production uptime and continuous improvement. Serves as the plant contact point for IT support and works closely with Engineering Maintenance Operations and Corporate IT teams.

Responsibilities
Provide Plant support for hardware software network and system issues
Troubleshoot complex incidents affecting manufacturing operations and business systems
Support Oracle modules such as Manufacturing Inventory BoM Purchasing Finance and Supply Chain (as applicable)
Minimize downtime through rapid diagnosis and resolution of IT and OT issues
Assist with workstation and industrial PC support on the shop floor
Work with Engineering and Maintenance teams to support automation testing equipment and data collection systems
Support Windowsbased endpoints servers printers and network devices
Participate in IT and manufacturing technology projects including upgrades and deployments
Assist with testing documentation and user training during system changes
Identify recurring issues and recommend improvements to reduce support incidents
Assist in tracking IT assets licenses and inventory

Knowledge Skills & Abilities

Associate or bachelors degree; Information Technology Information Systems or related field (or equivalent experience)

Experience and qualifications.
47 years of technical support experience preferably in a manufacturing or industrial environment
Knowledge of networking fundamentals (TCP/IP switches printers wireless)
Experience supporting ERP and/or MES systems
Familiarity with industrial IT/OT environments and manufacturing processes
Understanding of cybersecurity principles in a production environment
Physical Requirements
Ability to stand for extended periods
Ability to lift to 50 lbs. with or without reasonable accommodation
Work in a manufacturing environment with machinery noise and controlled materials

Additional Job Details

Technical T2

Organizational Impact
Works to achieve operational functional and/or business targets within team with direct and indirect impact on departmental or job family results using practical technical principles
Intermediate-level technical contributor; generally works independently under moderate supervision and may seek advice of more senior employees in the same area
Failure to achieve results requires allocation of additional resources to meet goals and impacts project completion with the potential for additional financial expense.
Works on smaller less complex projects/assignments
Communication & Influence
Communicates with employees typically within the department and/or job family explaining and interpreting matters related to the department; may communicate with external clients or partners depending upon the job area
May influence employees within own job area at an operational level
Innovation & Complexity
Responsible for making minor improvements to technical/business processes procedures or systems to contribute to the performance of the team
Problems faced may be difficult but are not complex requiring application of technical skills/analysis drawing from prior experiences and typically involve consideration of multiple issues and impact job family and/or multiple teams
Leadership & Talent Management
May provide guidance help with training and review work of entry-level employees
May lead parts of less complex projects or processes
Knowledge & Experience
Requires understanding of basic context and practical knowledge of technical and business environment as well as potential and upcoming technical advances within area of specialization typically obtained through advanced education and relevant experience
Requires a bachelors degree or equivalent experience and minimum 2 years of prior relevant experience

Equal Employment Opportunity and Affirmative Action at Nidec
Nidec is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants receive consideration for employment without regard to their age gender gender identity sexual orientation race color genetic information religious creed national origin physical or mental disability protected veteran status or any other characteristic protected by law. For more information regarding your (EEO) rights as an applicant please visit the following website: Shift Schedule

No Soliciting

Nidec will not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to Nidec job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers. Pre-approval from the Nidec Talent Acquisition team is required before any external candidate can be submitted and such candidate must be submitted to the Nidec Talent Acquisition team.