Internship IT Operations & Infrastructure

IT Operations & Infrastructure Intern

Location: Stone Mountain GA (Hybrid with Store Visits) Department: Information Technology

Reports To: IT Director

Employment Type: Internship (Part-Time or Full-Time)

Role Overview

Talpa Supermercados is seeking a motivated and technology-driven IT Operations & Infrastructure Intern to support day-to-day IT operations across our corporate office and retail store locations.

This internship provides hands-on experience in a real-world retail technology environment exposing candidates to networking Microsoft 365 administration POS systems infrastructure projects cybersecurity initiatives and technical support operations.

The ideal candidate is eager to learn enjoys solving problems and wants practical experience supporting technology that directly impacts business operations.

What Youll Learn:

During this internship you will gain exposure to:

Multi-location retail IT operations

LAN WAN and SD-WAN networking

Microsoft 365 administration

Device management and endpoint support

POS systems and retail technology

IT project management

Cybersecurity best practices

ERP implementation projects

Vendor coordination and support

Technical documentation and process improvement

Responsibilities IT Support

Assist users with basic technical issues.

Support computer printer scanner and mobile device setup.

Help document and track support requests.

Assist with onboarding and offboarding activities. Infrastructure & Networking

Assist with network equipment installation and inventory.

Support troubleshooting of switches Access Points and connectivity issues.

Learn network documentation and topology management.

Participate in store technology deployments. Microsoft 365 Support

Assist with user account setup.

Support Teams Outlook OneDrive and SharePoint administration.

Help maintain user and device records.

Retail Technology Support

Assist with POS equipment setup and troubleshooting.

Support store technology rollouts.

Help verify device and system functionality during store visits. Projects & Documentation

Assist with IT projects and technology upgrades.

Create and maintain technical documentation.

Help track IT assets and inventory.

Qualifications Required

Currently pursuing or recently completed a degree in: Information Technology

Computer Science Information Systems Cybersecurity Networking

Related technical field

Basic understanding of:

Windows operating systems Computer hardware Networking fundamentals Microsoft Office applications

Strong communication and organizational skills.

Desire to learn and grow in an IT career.

Preferred

Familiarity with:

Microsoft 365 Networking concepts Helpdesk environments Retail technology

POS systems

Bilingual (English/Spanish) preferred.

Work Environment

Office-based with occasional store visits.

Hands-on learning environment.

Direct mentorship from IT leadership.

Exposure to enterprise technologies and business operations.

Why Join Talpa

This is not a traditional internship.

Youll work alongside the IT leadership team and gain experience in technologies that support:

14 retail locations

Microsoft 365

Networking and SD-WAN

E-commerce platforms

ERP modernization initiatives

Retail infrastructure projects

By the end of the internship you will have practical experience in areas typically not available to entry-level candidates.

Potential Career Path

Successful interns may be considered for future opportunities including:

IT Technician

IT Support Specialist

Systems Administrator

Network Administrator

IT Operations Analyst