Inside Sales Coordinator

Carlin Horticultural Supplies
Inside Sales Coordinator
Milwaukee WI

Grow Your Career with Carlin Horticultural Supplies If youre looking for a career in the green industry where your expertise is valued work-life balance is respected and professional growth is encouraged Carlin Horticultural Supplies may be the right fit for you.

You may be a strong fit if you:
Have a passion for the greenhouse nursery landscape or horticultural industry
Enjoy building customer relationships selling and delivering exceptional service
Have strong sales instincts and problem-solving skills
Value teamwork accuracy and continuous learning
Want a long-term career with a family-owned industry leader

About Carlin Horticultural Supplies
Carlin Horticultural Supplies is a family business. The family has been in the horticultural industry since the early 1900s. Carlin Horticultural Supplies is the complete WHOLESALE supplier for greenhouse garden center landscape and nursery businesses providing superior customer service and offering the best products available.

Carlin Horticultural Supplies is currently seeking an Inside Sales Coordinator at our Milwaukee WI location.

Position Summary
The Inside Sales Coordinator oversees the daily operations and performance of the Milwaukee-based Inside Sales team ensuring high standards of customer service and efficiency. This role supervises Reception Inside Sales staff. The Inside Sales Coordinator also serves as a key liaison between the Milwaukee headquarters and branch locations ensuring consistent communication messaging and service across the organization.

What We Offer
Strong work Life Balance!
Competitive benefits package including health dental vision life insurance.
Paid holidays Paid Time Off (PTO)
Career growth and advancement opportunities.
401 (K) and Incentive Plan.
Collaborative and supportive team environment.

Key Responsibilities
Coordinate staff scheduling and monitor attendance to ensure adequate coverage
Assign and manage Inside Sales representative routes for efficiency and accuracy
Ensure routes are followed and optimized to meet customer needs and company goals
Maintain and grow a personal book of business while building strong customer relationships
Provide ongoing product training and professional development for Inside Sales staff
Promote and uphold exceptional customer service standards for both internal and external customers
Serve as a communication link between headquarters and branch locations to ensure consistency

Qualifications & Experience
Associate degree or equivalent relevant experience
Previous staff management experience; green industry experience preferred
Proficiency in Microsoft Office Suite and general computer applications
Strong conflict resolution problem-solving and decision-making skills
Ability to work a schedule of MondayFriday 8:00 AM5:00 PM with seasonal Saturday availability

We Make it Easy

Founded in 1901 MRA is a nonprofit employer association that serves more than 4000 employers covering more than one million employees.

As one of the largest employer associations in the nation MRA helps its member organizations thrive by offering the most comprehensive assortment of HR services information education and resources to help build successful workplaces and a powerful workforce.

We partner with these companies working directly with their HR department and leadership to hire their talent. We are a direct line to the company not an agency recruiter.