Implementation Analyst, Sr
Job Location:
Lincoln, NE - USA
Monthly Salary:
Posted on:
Vacancies:
Job Summary
Calling all innovators find your future at Fiserv.
Were Fiserv a global leader in Fintech and payments and we move money and information in a way that moves the world. We connect financial institutions corporations merchants and consumers to one another millions of times a day quickly reliably and securely. Any time you swipe your credit card pay through a mobile app or withdraw money from the bank were involved. If you want to make an impact on a global scale come make a difference at Fiserv.
Job Title
Implementation Analyst SrAbout your role:
As a Sr. Implementation Analyst you will lead client implementations for Fiserv solutions from project kickoff through go-live. You will work directly with new and existing clients as well as internal partners across implementation product operations and support teams to deliver a successful onboarding experience. Your work helps clients adopt solutions effectively address business requirements and achieve operational readiness.
What youll do:
- Lead implementation projects for new and existing clients from kickoff through go-live ensuring milestones deliverables and client requirements are completed on schedule
- Partner directly with clients to gather business requirements identify operational needs and align implementation plans to their objectives
- Apply business analysis techniques implementation tools and standard templates to document requirements manage project activities and support solution configuration
- Coordinate with cross-functional teams including product operations service and support to resolve implementation issues and support a successful launch
- Analyze client business processes and recommend solution approaches that address operational challenges and support adoption of Fiserv solutions
- Facilitate client meetings document decisions and action items and provide clear status updates throughout the implementation lifecycle
- Monitor risks troubleshoot implementation issues and drive timely resolution to support delivery commitments and client satisfaction
Experience youll need to have:
- 4 years of experience in client-facing implementation project support or onboarding roles working directly with external clients
- 4 years of experience gathering business requirements documenting workflows and supporting solution delivery in a financial services or technology environment
- Experience with branch front-end functions and financial services processes including bank operations teller new account automated teller machine (ATM) and item processing
- Experience using Microsoft Office tools to manage documentation reporting and client communications
- Demonstrated ability to analyze business needs troubleshoot issues and communicate implementation status and next steps in written and verbal formats
- Bachelors degree in business finance accounting computer science or a related field or equivalent combination of education related experience and/or military experience
Experience that would be great to have:
- Associate degree in a related field with additional relevant implementation or client support experience
- Experience supporting implementations for banking or payments technology solutions
- Experience working with standard project documentation implementation templates and requirement tracking tools
- Experience managing multiple time-sensitive deliverables across concurrent client projects
How youll work:
- This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
- This role requires use of a computer and audio equipment.
Sponsorship:
You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including but not limited to F-1 (OPT CPT STEM) H-1B H-2 or TN or any candidate requiring sponsorship now or in the future will not be considered for this role.
Benefits at Fiserv:
- Fuel Your Life program to support your physical financial social and emotional well-being.
- Paid holidays and generous time away policies.
- No-cost mental health support through Employee Assistance Programs.
- Living Proof program to recognize your peers extra effort with points redeemable for rewards.
- Eight Employee Resource Groups to foster a collaborative culture and expand your network.
- Unparalleled professional growth with training development and internal mobility opportunities.
- Medical dental vision life and disability insurance options available from day one.
- Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan.
- Tuition assistance and reimbursement program.
- Paid parental and military leave.
This role is not eligible to be performed in Colorado California District of Columbia Hawaii Illinois Massachusetts Maryland Minnesota New Jersey New York Nevada Rhode Island or Washington.
It is unlawful to discriminate against a prospective employee due to the individuals status as a veteran.
Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.
Thank you for considering employment with Fiserv. Please:
- Apply using your legal name
- Complete the step-by-step profile and attach your resume (either is acceptable both are preferable).
Our commitment to Equal Opportunity:
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity sexual orientation age disability protected veteran status or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process please contact. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiservs Disability Accommodation Policy for additional information.
Note to agencies:
Fiserv does not accept resume submissions from agencies outside of existing do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
Required Experience:
Senior IC
About Company
Fiserv is a global fintech and payments company with solutions for banking, global commerce, merchant acquiring, billing and payments, and point-of-sale.
