Hygiene Coordinator
Job Location:
Richmond, VA - USA
Monthly Salary:
Not Disclosed
Posted on:
4 days ago
Vacancies:
1 Vacancy
Job Summary
Hygiene CoordinatorRiver Run Dental Multi-Location Support RoleRiver Run Dental is looking for a highly organized proactive Hygiene Coordinator to support and optimize hygiene schedules across our 6 office locations. This role is ideal for someone who thrives behind the scenes loves solving scheduling challenges and is driven by efficiency communication and you enjoy fast-paced environments working with technology and making a real impact on patient care and practice growththis is the role for Youll DoOwn & Optimize Hygiene Schedules Manage hygiene schedules across all locations Adjust reschedule and maximize appointments daily Maintain 5% or less downtime and work toward full schedule utilizationKeep Schedules Full & Patients Engaged Confirm all hygiene appointments using established protocols Proactively fill openings using waitlists ASAP lists and unscheduled patient reports Respond to patient communication platforms (Truelark Axle Liine etc.)Manage Same-Day Changes Monitor cancellations and reschedule requests in real time Apply cancellation protocols and minimize gaps Quickly fill last-minute openingsDrive Daily Schedule Performance Review all schedules each morning across all offices Remove unconfirmed appointments by midday Continuously fill openings throughout the day Track and report daily hygiene availabilitySupport Growth & Operations Assist with insurance verification and breakdowns (as time permits) Help fill doctor-side opportunities from unscheduled treatment lists Support patient communication and inbox managementOur Core ValuesAt River Run Dental our values guide how we show up for our patients our teammates and ourselvesevery are looking for someone who embodies: Positivity You bring a can-do attitude stay flexible and support your team to create a positive experience for patients and coworkers Self-Motivation You take ownership act proactively and look for ways to improve and add value without being asked Compassion You communicate with empathy kindness and respect always putting people first Excellence You hold yourself to high standards stay detail-oriented and consistently deliver strong results Ethical Integrity You do whats rightalwayswith honesty accountability and transparencyWhat Success Looks Like Hygiene schedules consistently at 5% downtime or less High confirmation rates and minimal last-minute gaps Fast response to schedule changes and patient communication Fully maximized hygiene opportunities across all locationsWhat Were Looking For Dental scheduling or administrative experience preferred Strong organization and multitasking skills Excellent communication (phone text and written) Comfortable working across multiple systems and tools Detail-oriented with a strong sense of urgency Team player with the ability to work independentlyWhy Join River Run Dental Be part of a fast-growing people-first organization Work in a high-impact role that directly supports patient care Collaborate with a supportive driven team Grow professionally in an environment focused on excellence and developmentBENEFITSCompetitive SalariesComprehensive Insurance plansHealth Dental Vision Disability & LifePaid HolidaysPTO Program401KTuition ReimbursementProfessional Training & Development Opportunities
Required Experience:
IC
About Company
Lightwave isn't like other dental service organizations (DSOs), we're a Dental Leaderships Organization that collaborates with dental leaders.