HUD Loan Analyst

Department:

We are Walker & Dunlop. We are one of the largest providers of capital to the commercial real estate industry enabling real estate owners and operators to bring their visions of communities where people live work shop and play to life. We are committed to creating meaningful social environmental and economic change in our communities.

Department Overview

Our Servicing experts service all Fannie Mae Freddie Mac and FHA Finance loans originated by Walker & Dunlop as well as certain life insurance company bank and CMBS loans. Our Servicing experts are the borrowers primary point of contact and ensure that the requirements of the investors are met from loan closing through payoff. The Department consists of six main functional areas: Loan Administration Asset Management Insurance Compliance Investor Reporting Treasury and Compliance.W&Ds Servicing portfolio is the 8th largest in the U.S. and W&D is one of Fitchs highest-rated Servicers with a rating of CPS1-.

The Impact You Will Have

Walker & Dunlop is a full-service commercial mortgage finance company providing real estate financing for multifamily assisted living and nursing home properties utilizing Fannie Mae FHA and Freddie Mac financing sources. The Loan Servicing division is responsible for servicing loans either acquired or underwritten by the company. As loan servicer the company is responsible for enforcing the terms of the loan documents monitoring the underlying asset securing the loan and communicating results to investors and other servicing relationships. This position is in the FHA servicing group.

Primary Responsibilities

• Identify and communicate loan requirements to borrowers.

• Track and collect mortgage payments required by loan documents.

• Daily borrower contact by phone and e-mail.

• Review of new loan set-up.

• Monitoring and processing tax disbursements from escrow.

• Reviewing and processing repair disbursements from escrow and tracking and ensuring that repairs are completed by the deadlines set forth in the loan documents.

• Administering Mortgage Insurance Premium (MIP) payments.

• Oversight of escrow analysis.

• Preparation of payoff statements.

• Submitting various documents to HUD for tasks that require HUD approval.

• Maintain open communication with borrowers HUD and W&D production staff.

• Assist in the automation of key functions of the servicing department as necessary.

• Support senior staff for problem loan management and other non-routine matters.

• Communicate and problem-solve daily with teammates clients vendors and other stakeholders often in combination with travel.

• Other skills related to building a career in commercial real estate finance!

• Perform other duties as assigned.

• Attendance is generally required from 8:30 am 5:30 pm local time Tuesday through Thursday with the option to work remotely on Mondays and Fridays.

Education and Experience

• Bachelors degree in finance business economics or similar field OR 3 years of relevant experience and/or training or equivalent combination of education and experience.

• Familiarity with finance structures and requirements related to Freddie Mac Fannie Mae and FHA markets a major plus.

Knowledge Skills and Abilities

• Ability to work as a part of a team while providing a strong individual contribution.

• Excellent attention to detail organizational skills judgment flexibility and dependability.

• Excellent communication skills written and oral through all levels of the organization as well as interpersonal and customer service skills.

• Proficient in the use of all MS Office products.

• Energetic self-starter.

• Ability to show ownership of your work take on challenges and acknowledge growth opportunities and demonstrate patience when learning new processes.

• Courtesy respect and thoughtfulness in teaming with colleagues and other stakeholders.

This position has an estimated base salary of $55000 - $65000 plus discretionary bonus. An employment offer is based on the applicants relevant work experience applicable knowledge skills abilities internal equity and alignment with market data.

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What We Offer

• The opportunity to join one of Fortune Magazines Great Places to Work winners

• Comprehensive benefit options* that have earned Walker & Dunlop the gold level of the 2025 Cigna Healthy Workforce Designation some of which include:
  - Up to 83% subsidized medical payroll deductions
  - Competitive dental and vision benefits
  - 401(k) match
  -Pre-tax transit and commuting benefits
  - A robust health and wellness program earn cash rewards and gain access to resources that
  promote health engagement and balance
  -Paid maternity and parental leave as well as other family paid leave programs
  -Company-paid life short and long-term disability insurance
  -Health Savings Account and Healthcare and Dependent Care Flexible Spending

• Career development opportunities

• Empowerment and encouragement to give back volunteer hours and donation matching

*Eligibility may vary based on average number of hours worked

EEO Statement

We are committed to equity in all steps of the recruitment and employment experience. We believe in equal access to opportunities in our workplace. We do not tolerate discrimination including harassment based on any characteristic protected by applicable law such as race color national origin religion gender identity sexual orientation sex age disability veteran or military status and genetic information or any other characteristic protected by applicable law. We strive to be a safe place to ask questions build professional relationships and develop careers.

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Please be wary of recruitment scams. An indication of a scam might be a request for sensitive or bank information at the time of application or emails coming from a non email address. Please call us at 301.215.5500 if you have any concerns about information requested during or after the application process.

Fair Chance Hiring

Background checks including any questions related to infractions arrests or conviction records will not be conducted until after a conditional offer of employment has been accepted. We will consider for employment qualified applicants regardless of arrest and conviction records in accordance with federal state and local laws.