Helpdesk Spanish
Job Location:
Conyers, GA - USA
Monthly Salary:
Posted on:
Vacancies:
Job Summary
| Skill | Required / Desired | Amount | of Experience |
| Vocational/Technical degree in computer applications computer technology or a closely related area from an accredited college | Required |
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| Experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook MS Office Win 7 and 10 Active Directory. | Required | 2 | Years |
| Monitor ticket queues assign tickets to appropriate internal and external support staff escalate tickets outside of SLAs until resolved. | Required | 2 | Years |
| Install and perform minor repairs to hardware software or peripheral equipment following design or installation specifications. | Required | 2 | Years |
| Answer user inquiries regarding computer software or hardware operation to resolve problems. | Required | 2 | Years |
| Bilingual - Spanish | Required |
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| IT Help Desk Call Center exp | Required | 2 | Years |
