GM, VAS Partnerships

At eBay were more than a global ecommerce leader were changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. Were committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass authenticity thrives bold ideas are welcome and everyone can bring their unique selves to work every day. Were in this together sustaining the future of our customers our company and our planet.

Join a team of passionate thinkers innovators and dreamers and help us connect people and build communities to create economic opportunity for all.

About eBay

eBay is a global commerce leader that connects millions of buyers and sellers around the world. We exist to enable economic opportunity for individuals entrepreneurs businesses and organizations of all sizes. Our culture encourages people to think big be curious act with integrity and be courageously inclusive. If this sounds compelling come join us.

About Value Added Services (VAS)

Value Added Services (VAS) extend eBays core marketplace experience by adding services that increase convenience peace of mind and expertise for our customers. VAS powers a scalable services ecosystem across eBays buyer and seller journeys including offerings such as shipping and logistics solutions warranties and protection plans authentication and grading installation and repair and other service partnerships attached to items and transactions. VAS has already driven meaningful incremental GMV and service revenue and is a key growth pillar for the company as we deepen trust and engagement on the platform.

About the Role

We are seeking a GM of VAS Partnerships to lead the commercial strategy and partner ecosystem for Value Added Services at eBay. This role reports to the Head of Advertising within the Services Business Unit and will own the end-to-end partnerships and commercial model for the VAS portfolio building and scaling a services ecosystem that delivers tangible customer value while driving incremental GMV and service revenue.

This role sits at the intersection of partnerships strategy and P&L ownership. You will be responsible for defining the partner strategy sourcing and structuring high-impact deals managing ongoing partner performance and collaborating closely with Product Engineering Analytics Finance Legal and category teams. You will also work in close partnership with Ads Services Product and Focus Categories teams to create integrated commercial offerings and attach services to core experiences.

The ideal candidate is an experienced commercial and partnerships leader who is comfortable moving from long-term strategy to detailed deal execution can navigate complex internal and external stakeholder environments and has a track record of building and scaling partner-driven businesses.

What you will accomplish

VAS commercial and partnership strategy: Define a multi-year commercial strategy for VAS partnerships that is tightly aligned with eBays broader Services Ads and Focus Categories priorities. Segment and prioritize service domains such as logistics protection authentication installation and financial services along with specific partners based on customer needs economics and strategic fit. Develop clear theses on where to build versus partner where to consolidate versus expand partners how to differentiate eBays services ecosystem in the market and translate this into a focused roadmap of initiatives with explicit objectives economics and timelines.

Partner ecosystem building and deal execution: Source evaluate and close high-impact partnerships with service providers across priority domains and markets to strengthen eBays VAS ecosystem. Lead end-to-end deal structuring and negotiations including commercial terms revenue-sharing models incentives SLAs data and reporting expectations and governance frameworks. Partner closely with Legal Finance Tax and Privacy to ensure deals are structured responsibly for sustainable scale and codify repeatable playbooks and standard frameworks so the team can execute recurring partnership models faster and more consistently over time.

P&L ownership and performance management: Own the commercial performance of the VAS partner portfolio with accountability for service revenue incremental GMV attach rates and unit economics. Define track and report on KPIs across services partners and markets analyzing performance drivers and prioritizing actions that move the most important levers. Continuously optimize economics through pricing packaging and yield management and lead regular business reviews with partners and internal leadership to surface insights opportunities and risks with clear recommendations

Cross-functional leadership and integration: Work hand-in-hand with VAS Product and Engineering to integrate partner services into the VAS platform and buyer/seller experiences in a scalable high-quality way. Partner with category and regional teams to tailor VAS offerings to vertical and market needs supported by the right GTM and merchandising plans. Collaborate with Ads and other Services lines of business to design integrated offerings (for example Ads VAS bundles and campaigns) and serve as a key VAS voice in cross-functional forums that connect commercial objectives with product roadmaps marketing plans and operational capabilities.

Team leadership and ways of working: Build and lead a high-performing VAS Partnerships team that may include partnership managers commercial managers and analysts. Establish clear goals operating rhythms and decision mechanisms that enable the team to move quickly while staying aligned with broader company priorities. Foster a culture of accountability collaboration and customer-centricity grounded in data-driven decision making and rigorous follow-through and represent VAS Partnerships in executive forums with concise insight-rich updates on strategy performance and upcoming decisions.

What you will bring

• 10 years in partnerships business development commercial leadership or related roles in technology ecommerce marketplaces fintech logistics or services.

• Proven track record of sourcing structuring and closing complex multi-party partnerships with meaningful revenue and strategic impact.

• Deep commercial acumen including comfort with P&L ownership pricing and packaging financial modeling and unit economics.

• Strong strategic thinking skills: able to break down ambiguous problems build clear frameworks and translate strategy into actionable roadmaps.

• Demonstrated ability to operate in highly cross-functional matrixed environments and influence stakeholders across Product Engineering Marketing Finance Legal and regional teams.

• Excellent negotiation and relationship-building skills with the ability to build trust and alignment with senior external partners and internal leaders.

• Outstanding communication skills including the ability to craft executive-ready narratives and simplify complex topics for diverse audiences.

• High bias for action ownership and results with a track record of driving initiatives from idea through to execution and ongoing optimization.

• Passion for building customer-centric services that increase trust convenience and engagement in a marketplace environment.

Qualifications

• BA/BS degree required; MBA or other advanced degree preferred.

• 10 years of relevant experience in partnerships business development strategy or commercial leadership roles with at least 3 years managing complex partner portfolios or service ecosystems.

• Experience in technology or product-led organizations; marketplace ecommerce fintech logistics or service-platform experience strongly preferred.

• Global or multi-region experience a plus including working across different regulatory commercial and cultural contexts.

• Experience managing and developing high-performing teams.

Diversity inclusion and benefits

At eBay we love creating opportunities for others by connecting people from diverse backgrounds perspectives and geographies. Being diverse and inclusive is part of who we are and what we do each day. We are committed to ensuring that as an employee you feel safe included and able to bring your unique self to work.

We offer a comprehensive and competitive benefits package designed to support you and your familys well-being and financial security including health benefits retirement programs paid time off parental leave and more so you can thrive both at work and in life.

Additional Details

The base pay range for this position is expected in the range below:

Base pay offered may vary depending on multiple individualized factors including location skills and experience. The total compensation package for this position may also include other elements including a target bonus and restricted stock units (as applicable) in addition to a full range of medical financial and/or other benefits (including 401(k) eligibility and various paid time off benefits such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired employees will be in an at-will position and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time including for reasons related to individual performance Company or individual department/team performance and market factors.

Remote roles are not eligible for U.S. visa sponsorship.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin sex sexual orientation gender identity veteran status and disability or other legally protected you have a need that requires accommodation please contact us at. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBays commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

We use cookies to enhance your experience and may use AI tools for administrative tasks in the hiring process. To learn how we handle your personal data and use AI responsibly please visit our Talent Privacy Notice Privacy Center and AI Hiring Guidelines.