GIS Analyst 911 Liaison Technology Services

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The GIS Analyst-911 Liaison plays a crucial role within the Sheriffs Office by ensuring accurate and timely emergency responses through effective management of the geospatial database for 911 addresses. This position leverages advanced GIS software to perform complex spatial analyses geocoding and mapping thereby ensuring precise address location accuracy. Additionally the analyst oversees the separate GIS database required for the Mark43 Computer-Aided Dispatch system used by the Sheriffs Office.

The role requires maintaining and updating critical datasets for road centerlines jurisdictional boundaries and emergency services zones as well as promptly correcting address discrepancies and addressing changes resulting from new construction or road modifications. The position is also responsible for collaborating with local authorities to resolve discrepancies while maintaining clear and effective communication.

This position requires a strong focus on customer service and prompt problem resolution thereby enhancing the Sheriffs Offices ability to support public safety operations in rapidly growing areas of Denton County. Delivering excellent customer service resolving issues quickly communicating effectively and contributing positively to the Denton County Technology Services and Sheriffs Office teams are essential components of this role.

• Researches and manages GIS datasets by creating editing and interpreting spatial data; imports validates and troubleshoots data from external sources to support county functions.
• Prepares address street and boundary data for the Sheriffs Office Communications Division by continually updating and verifying addresses in the GIS system ensuring that 9-1-1 Telecommunicators can quickly pinpoint callers locations leading to faster response times for emergency services.

• Supports development of automated workflows using FME and ETL methodologies.

• Provides GIS support to county departments including but not limited to the Sheriffs Office Emergency Management and Fire Marshal.
• Develops and updates procedures and documentation for the department and GIS team.
• Keeps updated with new GIS technologies by attending seminars workshops and classes to stay informed on trends and developments that could benefit the county.
• Assists in maintaining county facility maps using ESRI Indoors.
• Supports programming designing and training for web mapping applications with ArcGIS for internal and external users.
• Follows county policies and best practices related to information security; exercises good judgment to protect the confidentiality integrity and availability of Denton County computer systems and electronic records; supports compliance with CJIS HIPAA and other information security regulations.
• Displays and reflects the culture mission vision values and direction of the department.
• Regular and punctual attendance is required.
• Performs other related duties as required.

• Bachelors Degree in GIS Geography Computer Science Emergency Management or related field required; or an equivalent combination of education and related experience in Public Safety required.

• One year of professional experience using ArcGIS and ArcGIS Online preferred.

• Must not have any Class B misdemeanor or higher convictions or deferred adjudications.

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