Fleet Operations Coordinator
Cambridge, MA - USA
Job Summary
Position Summary:
The Robot Operations team is seeking a Fleet Operations Coordinator to support the day-to-day planning utilization and coordination of our robotic systems and operator team. This role focuses on ensuring that the local robot fleet and operators are used effectively across internal testing and external deployment environments while supporting the data collection needs of engineering and product teams.
The Fleet Operations Coordinator works closely with software hardware product and operations teams to translate requirements into clear operational plans. This is a hands-on execution-focused role with meaningful ownership and visibility. As the company grows this position offers the opportunity to take on increased responsibility and help shape how robotics operations scale over time.
Core Responsibilities:
- Coordinate the daily utilization and scheduling of a prototype robot fleet and operator workforce across onsite and offsite locations
- Partner with software hardware and product teams to capture requirements and translate them into clear actionable data collection instructions for operators
- Track and report trends related to robot utilization operational performance issues and work status updates
- Design maintain and improve metrics related to robot fleet usage operator throughput and operational efficiency
- Continuously improve robot fleet and operator utilization by identifying inefficiencies proposing solutions and validating improvements using data
- Develop and maintain an understanding of robot operation and operator workflows to support informed planning and prioritization
- Maintain operational schedules trackers dashboards and documentation to support day-to-day execution
- Escalate risks blockers and operational issues to appropriate stakeholders in a timely manner
- Translate approved collection briefs and operational priorities into day-to-day operator assignments schedules and execution plans
- Own progress tracking and execution follow-through for assigned work ensuring tasks are completed logged and handed off cleanly
- Maintain the currency clarity and operational usability of SOPs runbooks and work instructions used for scheduled work
- Identify when documentation is stale unclear contradictory or missing and coordinate updates needed to support clean execution
- Partner with the Data Collection Operations Lead when changing technical requirements quality issues or repeated misses require substantive changes to workflows or SOPs
- Surface schedule conflicts staffing constraints fleet availability issues and execution risks early with clear recommendations for resolution
Required Qualifications:
- Strong organizational and coordination skills with the ability to manage multiple priorities in a dynamic environment
- Experience working cross-functionally with technical and non-technical teams
- Ability to analyze operational data identify trends and communicate insights clearly
- Strong written and verbal communication skills
- Comfort working in environments with evolving processes and ambiguity
Preferred Qualifications:
- Demonstrable applied use of AI tools to improve workflows analysis or operational efficiency
- Experience in operations coordination logistics program support or technical operations
- Familiarity with robotics hardware systems field operations or data collection environments
- Experience building or maintaining operational metrics dashboards or reporting tools
Walden Robotics offers a competitive total compensation program including salary annual cash bonus company equity company-subsidized insurance programs 401(k) with company match flexible PTO daily lunch and other benefits. The pay ranges noted on our posts are for salary only.
Walden Robotics is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin physical or mental disability political affiliation protected veteran status race religion sex (including pregnancy) sexual orientation or any other characteristic protected by applicable laws regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process please send a request to .
Walden Robotics participates in E-Verify. If you receive an offer of employment from Walden you will need to go through the E-Verify process of digital verification of your employment authorization documents as provided on the Form I-9. Participation in E-Verify does not limit your right to work and verification will only be completed after you become
Required Experience:
IC
About Company
At Walden Robotics, we envision a world where general-purpose robots dramatically improve the quality of life for all peopleāsupporting us at home, at work, in factories, on farms, and beyond. To accomplish this, we are building a team of exceptional professionals who combine world-cl ... View more