Field Service Technician-Phoenix Arizona
Phoenix, NM - USA
Job Summary
Were hiring at Pitney Bowes where top talent builds meaningful careers and lasting impact. We Move fast Deliver excellence and Win togetherthats The Pitney Bowes way. Here how we work matters just as much as what we achieve.
Were looking for people who:
Act with urgency accountability and purpose
Deliver high quality work with consistency and pride
Collaborate effectively and elevate those around them
Focus on outcomes that drive impact and growth
Job Description:
Field Service Technician-Phoenix Arizona!!
You are:
- An autonomous high performing team driven individual with a keen sense for customer service and client relationship building
- An individual that can be a collaborative team player not afraid to think outside the box in providing customized solutions which exceed our clients expectations
- You are committed to championing new ideas strategies or concepts to ensure that the business is retained and the client is satisfied
Your primary service area will be within 2 hours of Phoenix AZ; some travel beyond this radius may be required.
In this role you will have a consistent Monday Friday and 8:00 am - 5:00 pm schedule working in alignment with traditional office hours (some overtime may be required). The wage range for this position is $25/hour with the actual pay dependent on your skills and experience as they relate to the job requirements and the location where you will be performing the job.
You will:
- Install and configure software applications and hardware peripherals at customer sites
- Provide end-user training and create job aides for client administrators/operators
- Contribute to revenue growth through sales leads and billable professional services-earn commissions on supplies and/or services you sell
- Deliver solutions remotely and onsite
- Work independently and make decisions free from immediate direction of management
- Stay up to date on Pitney Bowes industry knowledge
Your background:
- Understanding of DB connectivity and record set manipulation
- Strong communication skills both oral and written
- Understanding of network configuration operating systems software and hardware
- Ability to adapt to changing environment in the areas of products and technology customer personalities and customer knowledge levels
- Ability to analyze hardware and software problems
- Willingness to submit to a pre-employment drug screen and criminal background check
- The ability to perform frequent lifting and/or moving items up to 55lbs with or without accommodation.
- A valid drivers license with a clean driving record and reliable vehicle for daily travel to multiple customer locations with paid mileage-company car will be provided within the first year of employment
- A requirement for being hired for this position is that you be fully vaccinated against COVID-19. Requests for reasonable accommodations for medical or religious reasons will be considered in accordance with applicable law.
STS Team:
Within our Sending Technology Solutions team we provide a full range of mailing equipment and postage meters maintenance and support services and supplies that enable our clients to efficiently create mail and evidence postage. We segment our Solutions business between our North America operations comprising the U.S. and Canadian businesses and our International operations. We are a leading provider of postage meters and have approximately one million meters installed.
We will:
Provide the opportunity to grow and develop your career
Offer an inclusive environment that encourages diverse perspectives and ideas
Deliver challenging and unique opportunities to contribute to the success of a transforming organization
Offer comprehensive benefits globally (PB Benefits and Wellbeing Programs)
Pitney Bowes is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard for race color sex religion national origin age disability (mental or physical) veteran status sexual orientation gender identity or any other consideration made unlawful by applicable federal state or local laws.
All qualified applicants including Veterans and Individuals with Disabilities are encouraged to apply.
All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.
Required Experience:
IC
About Company
Pitney Bowes helps clients succeed by simplifying the complexities of commerce and enabling billions of transactions around the world.