Field Service Technician
Houston, TX - USA
Job Summary
If you are a Field Service Technician Iooking to grow your career Emerson has an exciting opportunity for you in Houston TX . This role offers the chance to apply your technical skills while learning from experienced professionals in a collaborative people first this hands-on role you will be responsible for the installation and support of Flexim Flow and Analytical products and write reports as required by the position. You will also provide training and application support to end users and technical sales reps to ensure products are easily installed easily serviced and meet the functional and performance needs of our customers helping ensure safe reliable and efficient operations while contributing to Emersons commitment to innovation integrity collaboration and inclusion. This position requires a degree of physical work such as climbing ladders scaffolding carrying tool cases and sometimes working in demanding industrial environments.
In This Role Your Responsibilities Will Be:
- Perform on-site installation commissioning maintenance and repair of Emerson Flexim products and systems at customer locations
- Diagnose mechanical electrical and instrumentation issues using technical documentation tools and best practices
- Perform field tests surveys and upgrades of installed systems
- Provide clear professional communication to customers regarding findings solutions and recommendations
- Complete service documentation accurately and in a timely manner using digital tools and systems
- Provide customer service application support and product training to end users technical sales reps and employees
- Ability to travel with minimal notice
- Follow all safety quality and compliance requirements while working independently or with team members
- Collaborate with internal partners such as engineering sales and technical support to resolve complex issues
- Communicate and work with the product development team
- Participate in training and continuous learning opportunities to expand technical capabilities and product knowledge
- Write training manuals and technical procedures
- Assist and train newer field service technicians
- Represent Emersons values by delivering dependable service and a positive customer experience
Who You Are:
You take on new opportunities and tough challenges with a sense of urgency high energy and enthusiasm. You build strong customer relationships and deliver customercentric solutions by listening adapting and following through. You build partnerships and work collaboratively with others to meet shared objectives while holding yourself accountable to meet commitments with integrity and professionalism.
For This Role You Will Need:
- Hands-on experience troubleshooting repairing or maintaining technical equipment in a field or service environment
- At least 5 years of work experience in an Instrument and Controls environment
- Ability to read and interpret technical manuals drawings and procedures
- Comfort working independently at customer sites while staying connected to a broader team
- Strong problem-solving skills and attention to detail
- Effective verbal and written communication skills
- A valid drivers license and ability to travel locally as required
- Ability to travel up to 50%
- Authorization to work in the United States without sponsorship
Authorized to work in the United States without sponsorship now and in the future
Individuals with temporary visas such as E F-1 (including those with OPT or CPT) H-1 H-2 L-1 B J or TN or who need sponsorship for work authorization now or in the future are not eligible for hire.
Preferred Qualifications That Set You Apart:
- Experience with industrial electrical mechanical or instrumentation systems
- Flow measurement experience
- Familiarity with digital service tools mobile applications or computerized maintenance systems
- Customer-facing experience in a service or support role
- Technical certifications vocational training or military technical experience
- Willingness to expand skills through ongoing training and cross-functional exposure
- Engineering degree preferred
Our Culture and Commitment To You:
At Emerson we prioritize a workplace where every employee is valued respected and empowered to grow. We foster an environment that encourages innovation collaboration and diverse perspectivesbecause we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship training or leadership opportunities we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing flexible competitive benefits plans to meet you and your familys physical mental financial and social needs. We provide a variety of medical insurance plans with dental and vision coverage Employee Assistance Program 401(k) tuition reimbursement employee resource groups recognition and much more. Our culture offers flexible time off plans including paid parental leave (maternal and paternal) vacation and holiday leave.
#LI-SW1
Required Experience:
IC
About Company
Emerson has refocused its business portfolio to deliver solutions that bring greater value to our customers. About Emerson We concentrate on the most complex, profound challenges facing the world in the process, industrial, commercial and residential markets. Our global talent, best-i ... View more