Event Marketing Manager (Experience Architect)
Waltham, MA - USA
Job Summary
We think of exceptional event marketers as Experience Architects: people who thoughtfully design the environments systems and experiences that help relationships and business opportunities grow. Its a dynamic role where no two weeks look exactly alike.
Were hiring an Event Marketing Manager (Experience Architect) and were looking for someone who thrives at the intersection of strategy execution relationship management and operational excellence. Not someone who just executes a checklist but someone who can hold the big picture and the smallest logistical detail at the same time.
The role covers our event marketing programs end-to-end: trade shows executive dinners partner events client-facing programs and internal offsites. Beyond execution youll also help build and improve the operational infrastructure behind those programs including the workflows documentation and systems that support a scaling marketing team.
Were looking for someone curious adaptable and proactive. Someone who is comfortable with ambiguity takes ownership seriously and tends to leave systems better than they found them.
JOB DESCRIPTION
Overview: This role leads event marketing strategy and execution across trade shows partner programs executive engagements and internal events while also owning the operational systems and processes that support a scaling marketing organization.
Key Responsibilities:
Event Planning Execution & Partner Strategy: Lead end-to-end planning and execution of trade shows executive dinners workshops networking receptions client-facing programs and internal events. This includes owning all logistics including timelines registrations shipping travel venue communication exhibitor requirements signage swag and onsite execution. Alongside event operations youll build and maintain relationships with strategic partners developing a working understanding of their programs and how they connect to our technology. That means evaluating which opportunities are worth investing in structuring joint participation thoughtfully and collaborating with senior leadership on attendee strategy sponsorship deliverables and post-event follow-up.
Lead Management & CRM Data: Support lead management operations tied to events and trade shows. Process attendee lists lead scanner exports and post-event data for accurate and timely CRM entry. Coordinate day-after and post-event follow-up workflows with Sales and Marketing. Maintain clean organized event data across internal systems.
Process Development & Documentation: Build and maintain scalable marketing workflows templates operational guides and team wikis. Identify inefficiencies in communication and execution and drive improvements. Contribute to the continuous improvement of internal marketing infrastructure and best practices.
Qualifications:
4 years in event marketing event management experiential marketing hospitality project management or a related field
Experience managing complex multi-stakeholder events preferably within the technology industry
Strong organizational and operational skills with exceptional attention to detail
Excellent written and verbal communication across executive sales and client-facing audiences
Comfortable owning projects from planning through post-event wrap-up independently
Proficient in Google Workspace (Docs Sheets Slides Drive Gemini and NotebookLM)
Experience with CRM systems lead management and event registration platforms preferred
Familiarity with the technology infrastructure AI research computing or enterprise IT ecosystem strongly preferred
Bachelors degree in Marketing Communications Hospitality Business or related field preferred; equivalent experience considered
Authorization to work in the United States on a full-time basis required
Core Competencies:
Adaptable
Customer-focused
Delivers commitments
Personal effectiveness
Results-oriented
Simplifies complexity
Work Environment & Expectations:
Hybrid role based out of our Waltham MA headquarters
Expected in-office presence of approximately 23 days per week
Ability to travel periodically for trade shows partner events and internal programs as needed
How to Apply:
Please submit your resume and a cover your cover letter and/or a separate written submission please address the following:
Tell us about a process system or workflow you improved or built from scratch. What problem were you trying to solve and what was the outcome Were you at liberty to invent this as you wanted Did you have to overcome any organizational objections or convince other stakeholders to agree How long did it take and what did the execution timeline look like
Describe a time when you were required to manage a difficult stakeholder client or team dynamic. What approach did you take to move the situation forward and what was the result
Were less interested in polished perfect answers and more interested in how you think communicate solve problems and approach complexity.
- Competitive salary
- Multiple health insurance options
- Medical FSA and Dependent Care FSA
- Dental insurance
- Vision insurance
- 401(k) savings plan with employer matching
- Employer-sponsored long-term disability
- Paid holidays and PTO that increases with longevity at the company
- Discounted health club membership
- Convenient parking
- Opportunities for growth!
Required Experience:
Manager