Error Resolution Section Manager (SPSA)
Job Location:
Springfield, VT - USA
Monthly Salary:
Posted on:
Vacancies:
Job Summary
Job Requisition ID:56251
BPIS: 10179
Opening Date:06/02/2026
Closing Date: 06/16/2026
Agency:Department of Healthcare and Family Services
Class Title:SENIOR PUBLIC SERVICE ADMIN (40070)
Skill Option:General Administration/Business Marketing/Labor/Personnel
Bilingual Option:None
Salary: Anticipated starting salary: $10500 - $12500/mo
Job Type: Salaried
Category:Full Time
County: Sangamon
Number of Vacancies: 1
Bargaining Unit Code:None
Merit Comp Code:Federally Funded Gubernatorial (Management Bill) Exclusion from Collective Bargaining Coverage
A resume is highly encouraged to evaluate your qualifications and skills as part of your application. Please attach a DETAILED Resume/Curriculum Vitae (CV) to the MY DOCUMENTS section of your application if you decide to provide one.
Why Work for Illinois
Working with the State of Illinois is a testament to the values of compassion equity and dedication that define our state. Whether youre helping to improve schools protect our natural resources or support families in need youre part of something biggersomething that touches the lives of every person who calls Illinois home.
No matter what state career youre looking for we offer jobs that fit your life and your scheduleflexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.
Position Overview:
HFS values employees with different backgrounds life experiences and talents.
Employees receive a robust benefit package including:
- Monday-Friday work schedule
- Flexible work schedules are available in many program areas. (Remote work may be an option for certain positions.)
- Health Life Vision and Dental Insurance
- Pension Plan
- Paid Parental Leave
- Deferred Compensation Program and other pre-tax benefit programs (Medical/Daycare)
- Employees earn (12) paid Sick Days annually.
- New Employees earn (10) paid Vacation Days their first year of service and can earn up to (25) paid Vacation Days annually.
- Employees earn (3) paid Personal Days annually.
- (13-14) paid holidays annually (based on start date)
If you are seeking a new opportunity and this position appeals to you please apply today!
At the Illinois Department of Healthcare and Family Services (HFS) we value staff as our greatest asset. We work in a spirit of teamwork to help millions of Illinoisans access high quality healthcare and fulfill child support obligations to advance their physical mental and financial well-being. We provide healthcare coverage for children and adults through Medicaid and other medical programs and we help ensure that children receive financial resources from both their parents through Child Support Services. The HFS Office of the Inspector General investigates audits and reviews program activity to ensure the integrity of our programs is maintained.
HFS is committed to promoting and preserving a workplace culture that embraces diversity equity and inclusion. We welcome and value employees with different backgrounds life experiences and talents. It is the collective sum of our individual differences that provides a broad perspective leading to greater innovation and recruiting for our team we recognize the unique contributions of each applicant regardless of culture ethnicity race national origin sex gender identity and expression age religion disability and sexual is an equal opportunity employer.
Essential Functions
- Subject to management approval serves as the Error Resolution Section Manager by planning developing andmanaging the operations of the Error Resolution Section relating to the adjudication and maintenance of medicalinvoices submitted in accordance with the Medicaid Program as well as the pricing and prepay processes specialprocessing of newborn invoices online-correction processes of Institutional and non-institutional claims with orwithout attachments including Medicare crossover claims
- Serves as full line supervisor
- Directs the operation of corrections processing for adjudication of medical invoices through the DepartmentsMedicaid Management Information System (MMIS) special processing of newborn invoices processing of electronicclaim submissions with and without attachments for all claim types review and processing preparation of claims withattachments requiring review including but not limited to hysterectomy and sterilization forms general and postgeneral mode reports reject and aged document reports on line correction processing of all hard copy andelectronic claims types for institutional and non-institutional invoices with and without attachments includingMedicare Crossover invoices and the Pricing and Prepay utilization review processes
- Directs the management of the Pricing/Prepay Unit Special Program Review Unit On-line Corrections Unit andMedicare unit on the integration of program activities to resolve administrative policy and procedural issues
- Consults with management on the integration of program activities
- Performs other duties as required or assigned which are reasonably within the scope of the duties enumeratedabove
Minimum Qualifications
- Requires knowledge skill and mental development equivalent to completion of four (4) years of college
- Requires prior experience equivalent to four (4) years of progressively responsible administrative experience in a public or business organization
Preferred Qualifications
- Minimum of four (4) years of experience supervising professional staff in an office setting
- Minimum of four (4) years of professional experience directing the processing of medical claims and payments for a public or private organization
- Minimum of three (3) years of professional experience working with on-line claim processing and/or data claim processing
- Minimum of three (3) years of professional experience developing and implementing program and operational policies and procedures
- Minimum of three (3) years of professional experience researching and analyzing large sets of claims data
- Minimum of three (3) years of professional experience communicating with stakeholders at all levels within an organization
- Minimum of two (2) years of experience working with Microsoft Excel to maintain complex spreadsheets and track daily tasks
- Licensure in one of the following specialties: Registered Nurse Licensed Practical Nurse Speech/Language Pathologist Respiratory Therapist Physical Therapist or Occupational Therapist
- Minimum of one (1) year of experience providing supporting documentation for deposition and/or testimony in a State or Federal court of law
Conditions of Employment
- Requires completion of a background check and self-disclosure of criminal history
- Requires the ability to travel in the performance of duties with overnight stays as appropriate
- Requires the ability to utilize and maintain state issued equipment such as a laptop
- This position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring the occupant/employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.) requires certain state officials and employees to file annual Statements of Economic Interest with the Office of the Secretary of State that will be made available for examination and copying by the public. All employees required to file a Statement of Economic Interest are also required to file the Supplemental Statement of Economic Interest with the Executive Ethics Commission. (See Executive Order 15-09) Fines and penalties apply to untimely filings
- The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description
Work Hours:Monday - Friday 8:30 am - 5:00 pm
Headquarter Location:201 S Grand Ave E Springfield Illinois 62704
Work County: Sangamon
Agency Contact:
Posting Group: Leadership & Management
Statement of Economic Interest:
This position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring the occupant/employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.) requires certain state officials and employees to file annual Statements of Economic Interest with the Office of the Secretary of State that will be made available for examination and copying by the public. All employees required to file a Statement of Economic Interest are also required to file the Supplemental Statement of Economic Interest with the Executive Ethics Commission. (See Executive Order 15-09) Fines and penalties apply to untimely filings.
The main form of communication will be through email. Please check your junk mail spam or other folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
Required Experience:
Manager
About Company
You won't find Steve Martin at the Illinois Department of Transportation (IDOT), but the agency is all about planes, trains, and automobiles. The IDOT plans, constructs, and maintains Illinois' transportation network, including its highways and bridges, airports, public transit, rail ... View more
