End User Computing Manager
Job Location:
Springfield, VT - USA
Monthly Salary:
Posted on:
Vacancies:
Job Summary
Requisition Number:28826
Required Travel: 0 - 10%
Employment Type:Full Time/Salaried/Exempt
Anticipated Salary Range:$94352.00-$125500.00
Security Clearance:TS/SCI
Level of Experience:Mid
This opportunity resides with Warfare Systems (WS) a business group within HIIs Mission Technologies division. Warfare Systems comprises cyber and mission IT; electronic warfare; and C5ISR systems.
HII works within our nations intelligence and cyber operations communities to defend our interests in cyberspace and anticipate emerging threats. Our capabilities in cybersecurity network architecture reverse engineering software and hardware development uniquely enable us to support sensitive missions for the U.S. military and federal agency partners.
Leadership Mindset at HII Mission Technologies
Leadership at HII is a mindset not a title. Through our Leadership Capability Framework we define how every team member contributes to our mission and culture:
- Know & Grow Your People Commit to learning and supporting team success.
- Build Relationships Communicate openly collaborate well and build trust.
- Take Ownership Deliver on commitments and take pride in your work.
- Customer First Focus on the mission and those we serve.
- Shape the Future Bring ideas curiosity and continuous improvement.
- Act with Urgency Take initiative and follow through with purpose.
These capabilities guide how all employees contribute to our shared success across Mission Technologies.
Job Description
HII Mission Technologies has an opportunity for a End User Computing Manager to join our team in Springfield VA. The End User Computing Manager provides strategic and operational leadership for all enduser devices ensuring their security performance and lifecycle management. This role drives a proactive forwardlooking approach to endpoint services continually improving reliability and user experience. You will lead a team of about ten desktop administrators overseeing daily support operations and ensuring timely professional handling of incidents requests and escalations. You will translate organizational needs into effective support practices while guiding the team in delivering highquality technical assistance troubleshooting patching and device management across a global enterprise.
Essential Job Responsibilities
The End User Computing anticipates evolving business and technology needs identifying opportunities to enhance endpoint security streamline software delivery and improve device compliance and visibility. You work closely with IT Operations cybersecurity and engineering teams to ensure alignment with enterprise architecture and security requirements while enabling a seamless and productive end-user environment.
In addition you will build and develop a high-performing team through mentorship coaching and performance management promoting a culture of accountability innovation and customer focus to ensure staff are equipped to support current operations and future growth.
Minimum Qualifications
Bachelors Degree in related field with 7 years of progressive hands on experience administering and troubleshooting Enterprise IT systems tools and services.
3 years leading and managing Enterprise IT teams
Prior experience and demonstrated expertise in the following;
- Leading personnel managing tasks tracking statuses and optimizing processes across a geographically distributed IT team
- Developing managing and documenting service-oriented processes such as Incident Management Problem Management Request Management and Knowledge Management
TS/SCI clearance required with ability to obtain Poly.
Preferred Requirements
Desired Experience:
- ServiceNow IT service management modules (Incident Problem Request and Knowledge) and asset management modules (CMDB ITAM HAM SAM)
- Leading and managing tasks and personnel across geographically distributed work force
- Working with/across multi-disciplinary teams and operational managers (IT Ops Manager Cybersecurity Operation Center Manager) to resolve outages and improve service delivery
The listed salary range for this role is intended as a good faith estimate based on the roles location expectations and responsibilities. When extending an offer HIIs Mission Technologies division takes a variety of factors into consideration which include but are not limited to the roles function and a candidates education or training work experience and key skills.
Meet HIIs Mission Technologies Division
Our team of more than 7000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is leading the next evolution of national defense the data evolution - by accelerating a breadth of national security solutions for government and commercial customers. Our capabilities range from C5ISR AI and Big Data cyber operations and synthetic training environments to fleet sustainment environmental remediation and the largest family of unmanned underwater vehicles in every class. Find the role thats right for you. Apply today. We look forward to meeting you.
To learn more about Mission Technologies click here for a short video:
HII is more than a job - its an opportunity to build a new future. We offer competitive benefits such as best-in-class medical dental and vision plan choices; wellness resources; employee assistance programs; Savings Plan Options (401(k)); financial planning tools life insurance; employee discounts; paid holidays and paid time off; tuition reimbursement; as well as early childhood and post-secondary education scholarships. Bonus/other non-recurrent compensation is occasionally offered for qualified positions and if applicable to this role will be addressed by the recruiter at the screening phase of application.
Why HII
We build the worlds most powerful survivable naval ships and defense technology solutions that safeguard our seas sky land space and cyber. Our workforce includes skilled tradespeople; artificial intelligence machine learning (AI/ML) experts; engineers; technologists; scientists; logistics experts; and business administration professionals.
Recognized as one of Americas top large company employers we are a values and ethics driven organization that puts peoples safety and well-being first. Regardless of your role or where you serve at HII youll find a supportive and welcoming environment competitive benefits and valuable educational and training programs for continual career growth at every stage of your career.
Together we are working to ensure a future where everyone can be free and thrive.
All qualified applicants will receive consideration for employment without regard to race color religion gender gender identity or expression sexual orientation national origin physical or mental disability age or veteran status or any other basis protected by federal state or local law.
Do You Need Assistance
If you need a reasonable accommodation for any part of the employment process please send an e-mail to and let us know the nature of your request and your contact information. Reasonable accommodations are considered on a case-by-case basis. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address. Additionally you may also call 1- for assistance. Press #3 for HII Mission Technologies.
Required Experience:
Manager
