EISS Operations Manager

• Lead day-to-day operations and serve as the main liaison between Patriot and the EPA TOCOR
• Manage a geographically distributed team of IT professionals across ORD sites nationwide
• Oversee delivery of infrastructure services: servers storage networking VoIP service desk and information security
• Ensure software patching and security incident response meet EPA deadlines (e.g. critical vulnerabilities mitigated within 15 days)
• Prepare and deliver all required reports: weekly progress weekly staffing monthly invoice and ad hoc data calls
• Develop and maintain the QA-QC Plan and ensure compliance with ITIL v4 PMBOK and EPA IT security policy
• Track projects manage subcontractors and maintain all asset and documentation libraries (DHL DML DDL)
• Lead transition-in from the incumbent and plan transition-out at contract end

• 8 years of IT infrastructure or operations management experience including 4 years in federal contracting
• Prior experience as a Task Order Manager Program Manager or senior IT operations lead on a federal contract
• Working knowledge of enterprise IT: Windows/Linux servers VMware SAN storage networking and VoIP
• Familiarity with NIST 800-53 FISMA ITIL v4 and federal IT security compliance requirements
• Strong communicator able to translate technical details into clear reporting for government stakeholders
• Bachelors degree in IT Computer Science or related field (or equivalent experience)
• Ability to obtain and maintain a Public Trust clearance

• PMP or ITIL v4 Foundation certification
• Experience with EPA ORD EPA enterprise systems (VMWare DataCore and PureStorage SAN SharePoint Automation Network & Security SCCM EM7) and scientific research IT environments
• Cloud experience in FedRAMP-authorized environments (AWS GovCloud or Azure Government)
• Windows Server / Red Hat Linux enterprise administration management experience

Patriot LLC is committed to a drug-free workplace. As such the Company conducts pre-employment reasonable cause random and contract-mandated testing in accordance with federal and state law.

Patriot LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status or any other protected class.

To request accommodations for the application process please contact or call .

About Patriot LLC:

Patriot LLC (Patriot) located in Columbia Maryland is an established privately held government and commercial services Contractor with dedicated employees who bring relevant responsive and adaptive solutions to our customers.

In 2014 Patriots CEO Anthony Russo was recognized as a Circle of Excellence Smart CEO Finalist and was profiled in the November/December issue of SmartCEO magazine. The Circle of Excellence Awards program recognizes CEOs who have succeeded in taking an aspect of their businesses to a level most companies rarely achieve.

In 2013 we received the Baltimore Business Journals award for being the largest veteran owned business based in the Baltimore 2012 we received the 2012 Best in Columbia for our work in the areas of Computer Integrated Systems Design.

In 2011 we received the Best of Maryland Award. Today with multiple government and commercial Programs our Core Competencies have evolved in several key operational technical and program support areas.

As a value-added partner we provide our government and commercial customers with the quality assurance performance-based and program management credentials required for a maximum Return on Investment (ROI) and sustainable strategic advantages for both the short and long terms.

Lastly as a verified Service-Disabled Veteran Owned Small Business (SDVOSB) and a Maryland Department of Transportation (MDOT) Minority/Disadvantaged Business Entity (MBE/DBE) Patriot is committed to delivering the highest quality personnel most innovative approaches wrapped in state-of-the-art solutions using the latest and most advanced technologies available.

As required by Executive Order 14042 government contractor employees are required to be fully vaccinated against COVID-19 regardless of the employees duty location or work arrangement (e.g. telework remote work etc.) subject to such exceptions as required by law. If selected you will be required to be vaccinated against COVID-19 and submit documentation of proof of vaccination by November 24 2021 or before beginning work if after November 24. Patriot will provide additional information regarding what information or documentation will be needed and how you can request a legally required exception from this requirement.

Company website: address: 9520 Berger Road Suite 212 Columbia MD 21046