Director of Wired Networks

Job Description

UW Information Technology has an outstanding opportunity for Director of Wired Networks to join their team.

About this Opportunity
Reporting to the Executive Director the Director of Wired Networks is responsible for the overall engineering implementation and operation of multiple large scale UW managed wired networks (UW Academic Campus UW Medicine the Washington State K-20 Network and the Pacific Northwest Gigapop). This includes developing and directing technical strategy overseeing operational and service delivery efforts and directly managing a large team - including senior network/systems engineers and two managers each with large teams (Network Implementation and Wired Network Engineering). The role also oversees large project and operational budgets vendor relationships and cross-organizational delivery while aligning with governance and service management practices.

Knowledge Skills and Abilities:
- Strong knowledge of networking fundamentals (including TCP/IP routing and switching wireless networking and network security principles) and network service delivery practices
- Proven ability to manage budgets schedules risks and resources for large-scale technical projects and on-going operations
- Ability to develop and execute long-range technology strategies and roadmaps
- Ability to analyze complex business and technical requirements and translate them into actionable plans and solutions
- Strong analytical organizational problem-solving and decision-making abilities
- Excellent communication skills with the ability to translate technical concepts for diverse audiences including executive leadership
- Ability to build collaborative relationships and influence stakeholders at all organizational levels including executive leadership

Key Responsibilities
Technical Strategy & Budget Development/Management - 30%
Define vision strategy and roadmap for Wired Networks aligned to UWIT strategic plans and enterprise architecture; represent the service to governance bodies.
Direct the development and evolution of service offerings; set service-level objectives and define outcome metrics
Oversee financial performance: direct development and management of OPEX/CAPEX budgets work with UWIT Finance on cost recovery rates ensure auditability and compliance.
Service Ownership & Lifecycle - 25%
Direct lifecycle for Network Engineering and Deployment: architectures standards capacity reliability continuity and security controls.
Oversee change incident and problem practices; chair/participate in Change Advisory Board as needed; ensure post-incident reviews and continual improvement.
Oversee creation and maintenance of service documentation: both customer facing (Service Catalog Knowledge Base etc.) and internal (engineering processes/procedures drawings etc.)
Portfolio & Major Projects - 20%
Sponsor and provide leadership for large cross-unit initiatives and projects (network infrastructure and tools process development etc.)
Set success criteria and milestones; manage risks dependencies and vendor deliverables; report to executive stakeholders.
People Leadership - 15%
Lead a large team - including senior network/systems engineers and two managers each with large teams (Network Implementation and Wired Network Engineering).
Build a diverse inclusive high-performing culture; hire coach set goals conduct annual reviews and drive career development.
Align staffing models on-call coverage and succession planning to service risk profiles.
External Partnerships & Vendor Management - 10%
Maintain relationships with leadership at UW Medicine IT PNWGP Washington State K-20 and peer R&E networks; coordinate technical strategies and service delivery models
Own vendor portfolio strategy; negotiate contracts and manage performance; provide input/influence product roadmaps; and optimize value.
Other duties as assigned
Required Qualifications
To be considered for this opportunity your application must demonstrate you meet both the minimum qualifications and additional qualifications listed below. Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements such as a license certification and/or registration.

Minimum Qualifications
Bachelors degree in Information Technology Computer Science Engineering or a related field or experience.
Minimum of five (5) years of experience in IT management involving complex networks and related IT infrastructure in a large enterprise environment - with demonstrated success in service lifecycle governance managing risk and budget stewardship
Demonstrated experience managing a large team of senior network engineers
Demonstrated experience managing large complex technology projects and programs with multiple stakeholders dependencies and competing priorities
Demonstrated experience delivering complex network-related projects (e.g. LAN/WAN wireless data center or telecommunications)
Experience developing and managing large capital and operating budgets
Experience leading cross-functional teams and coordinating work across technical and business organizations
Comprehensive experience with project management methodologies and tools (e.g. Agile Waterfall or hybrid approaches)
Experience with portfolio management project governance risk management and strategic planning
Demonstrated experience managing communications with diverse stakeholders: excellent written and verbal skills; able to influence across academic research and clinical constituencies in a matrixed environment; strong documentation and executive reporting

Applicants who do not meet these qualifications WILL NOT be forwarded to the Hiring Manager.

Preferred Qualifications
Experience managing network services in higher education healthcare or research environments.
Knowledge of IT service management frameworks (e.g. ITIL).
Experience coordinating with regional or national research and education networks.

Working Conditions
Hybrid open office environment.
Must be willing to work occasional off hours to support planned maintenance windows and/or critical delivery deadlines.
This is an essential position and may be required to work remotely when UW suspends operations.

About the Team
UWIT is the central information technology organization responsible for strategic planning oversight and direction of the Universitys IT infrastructure resources and services. UWIT provides critical technology support to all three campuses UW Medicine and research operations worldwide. UWIT partners with the UW community to enable innovation learning discovery and service. Within UWIT the Infrastructure (INF) division is the primary network support group for the University and its strategic partners.

Compensation Benefits and Position Details

Pay Range Minimum:

Pay Range Maximum:

Other Compensation:

Benefits:

Temporary or Regular

FTE (Full-Time Equivalent):

Union/Bargaining Unit:

About the UW

Working at the University of Washington provides a unique opportunity to change lives on our campuses in our state and around the world.

UW employees bring their boundless energy creative problem-solving skills and dedication to building stronger minds and a healthier return they enjoy outstanding benefits opportunities for professional growth and the chance to work in an environment known for its diversity intellectual excitement artistic pursuits and natural beauty.

Our Commitment

The University of Washington is committed to fostering an inclusive respectful and welcoming community for all. As an equal opportunity employer the University considers applicants for employment without regard to race color creed religion national origin citizenship sex pregnancy age marital status sexual orientation gender identity or expression genetic information disability or veteran status consistent with UW Executive Order No. 81.

To request disability accommodation in the application process contact the Disability Services Office at or .

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.