Director of Solution Delivery Softeon

Job description

• Executive level sponsor who directs activities on behalf of Softeon to ensure the customer meets or exceeds ROI targets and customer satisfaction is high.
• Provides management direction for project resources planning utilization and execution across multiple projects at one time.
• Responsible for multiple software professions including revenue and margin targets as set periodically by the company.

Supervisory Responsibilities

• Recruits interviews hires and trains new staff in the department.
• Oversees the daily workflow of the group.
• Provides constructive and timely performance evaluations.
• Handles discipline and termination of employees in accordance with company policy.

Duties/Responsibilities

• Analyzes financial results for multiple projects including budget revenue projections profitability margin contribution billable rates resource utilization realization and projected profitability. (30%)
• Ensure customer receives value and ROI from Softeon (30%)
• Provide long term contact and business planning beyond tactical project plan.
• Understand customers business goals and philosophy.
• Guide customer executive steering committee in risk management and mitigation Develops new business opportunities with existing clients during active implementations (20%) 
• Manage partner and contracting relationships providing a profitable experience for both organizations.
• Responsible for professional development performance evaluation mentoring and quality measurement.
• Identify and grow leaders within your team. Specifically mentor team members who desire promotion to achieve higher levels of accountability and responsibility within the organization.
• Responsible for establishing and managing work unit budgets including margin targets. (5%)
• Plan and coordinate technical resource staffing for project teams (5%)
• Performs other duties as required.

Qualifications :

Required Skills/Abilities 

• Significant knowledge (breadth/depth) of Softeon applications.
• Excellent negotiation and conflict management skills.
• Excellent critical thinking skills.
• History of maturity in people skills with a strong ability to communicate in written and verbal form including skill to patiently and fluently express ideas concepts and reasoning.
• Ability to conduct formal and informal presentations in both small and large-group settings.
• Effective management skills with proficiency in planning and organizing complex work including teamwork and task leadership.
• Demonstrated success in establishing and managing effective work processes.
• Demonstrated ability to balance event-driven and plan-driven priorities.
• Able to work effectively both alone and in team/cooperative development efforts.
• Ability to identify and develop new business opportunities.

Education and Experience

• Bachelors degree in Business Administration Computer Science or related field required.
• Minimum of 7 years experience in software solutions and life cycle within the supply chain industry.
• Minimum of 7 years knowledge of automated warehouse distribution labor or transportation systems.
• At least two years of supervisory / management experience required.

Additional Information :

We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles while also valuing inclusive workplace experiences. By fostering a sense of community we drive innovation strengthen connections and nurture belonging. Our commitment ensures you can work in a way that suits you best while also engaging with colleagues to share ideas and build meaningful relationships.

What Were Offering

• Salary Range: $200000 to $215000 annually  Bonus
• Flexible paid time off including sick and holiday
• Medical dental & vision insurance
• 401K with Company contribution
• Flexible spending accounts
• Life insurance and disability benefits
• Tuition assistance
• Community involvement and volunteering events

All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran. VEVRAA Federal Contractor Equal Opportunity Employer

Remote Work :

Yes

Employment Type :

Full-time