At Jabil (NYSE: JBL) we are proud to be a trusted partner for the worlds top brands offering comprehensive engineering supply chain and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

JOB SUMMARY

Location: St. Petersburg FL (Hybrid)
Reports to: VP IT
Level: Director

JOB SUMMARY

Direct and lead the SAP Process Excellence & Intelligence function driving enterprise process transformation business value realization and datadriven intelligence across the SAP landscape. This role is accountable for advancing finance and materials process excellence AIenabled insights and SAP data products while partnering closely with a peer Director responsible for SAP Platform Services & Operations.

The Director plays a pivotal role in executing Jabils Clean Core strategy enabling fittostandard SAP processes and accelerating adoption of SAP Business Data Cloud (BDC) Datasphere and Joule to support scalable intelligent and sustainable global operations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Leadership & Executive Management

Recruitment and Retention

• Recruit develop and retain highperforming leaders and teams across SAP process data and analytics domains.
• Define role accountability and skill requirements aligned to SAP process excellence and transformation objectives.
• Monitor engagement and retention metrics; proactively address gaps and succession needs.

Employee and Team Development

• Identify individual and team strengths and development needs on an ongoing basis.
• Establish and maintain training curricula aligned to SAP S/4HANA process excellence analytics and AI capabilities.
• Coach and mentor leaders and contributors to deliver consistent value to internal customers and business stakeholders.
• Develop and execute succession plans for critical SAP process and data roles.

Performance Management

• Establish clear measurable objectives and operational metrics linked to business outcomes and transformation value.
• Provide ongoing coaching and feedback based on stakeholder input delivery performance and capability maturity.
• Drive continuous improvement in execution quality delivery predictability and value realization.
• Ensure consistent fair and timely recognition rewards and performance evaluations.

Communication

• Maintain regular forums for crossfunctional communication and alignment.
• Communicate strategy priorities and progress clearly using appropriate executive and operational messaging.
• Adapt communication style to effectively influence a global matrixed organization.
• Provide regular updates to IT and business leadership on strategy execution and outcomes.

FUNCTIONAL MANAGEMENT RESPONSIBILITIES

Business Strategy & Direction

• Define and execute the SAP Process Excellence & Intelligence strategy aligned to enterprise and campus strategic objectives.
• Translate finance supply chain and enterprise strategies into executable SAPenabled capabilities.
• Serve as a trusted partner to Finance Supply Chain Digital and Data leadership.
• Provide clear roadmaps and progress updates on transformation initiatives.

Business Process Excellence & Transformation

Finance Transformation

• Partner with Finance leaders to modernize finance processes leveraging SAP S/4HANA analytics and intelligent automation.
• Drive standardized bestpractice financial processes aligned with Jabils global operating model.

Materials Optimization

• Enable endtoend materials planning inventory optimization and supply chain visibility through advanced SAP capabilities.
• Collaborate with Supply Chain and Operations leaders to improve material availability cost efficiency and resiliency.

AIEnabled Intelligence

• Lead adoption of SAP Joule and AIdriven insights across Finance and Materials domains.
• Partner with Data Science Automation and business teams to identify prioritize and scale AI use cases.
• Ensure AI solutions are explainable governable and aligned to enterprise architecture and compliance standards.

Data Products & SAP Data Strategy

SAP Data Products

• Define establish and manage SAPcentric data products supporting Finance Supply Chain and Enterprise Analytics.
• Set data ownership quality standards governance and lifecycle management.

ZeroCopy Data Enablement

• Drive architectures that enable zerocopy SAP data access to the Global Data Platform (GDP).
• Minimize data replication while maximizing performance security and usability.

TECHNICAL & PLATFORM COLLABORATION RESPONSIBILITIES

• Colead SAP platform enablement with the Director of SAP Platform Services & Operations.
• Partner on:
  • Enterprise deployment and adoption of SAP BDC Datasphere and Joule
  • Platform roadmaps dependencies and architectural guardrails
  • Change management and business enablement
• Coown and advance the SAP Clean Core strategy reducing customizations and promoting extensibility best practices.
• Ensure process excellence initiatives align with platform sustainability security and operational stability.
• Drive enterprise standardization across SAP instances.

OPERATIONAL & GOVERNANCE RESPONSIBILITIES

• Ensure projects and initiatives are planned and executed with the right balance of strategic transformation and operational integrity.
• Define track and communicate meaningful KPIs and value metrics.
• Drive cost transparency and identify opportunities to optimize spend through standardization and simplification.
• Ensure full compliance with company policies related to security privacy health safety and quality.
• Maintain strict confidentiality of enterprise and customer data.
• Share best practices across Jabil facilities and global IT teams.

JOB QUALIFICATIONS

Required Qualifications

• 12 years of experience in enterprise IT SAP or digital transformation roles.
• Deep expertise in SAP S/4HANA Finance and Materials/Supply Chain domains.
• Demonstrated success leading largescale process excellence standardization and transformation initiatives.
• Handson experience with SAP Datasphere SAP Business Data Cloud and modern enterprise data architectures.
• Proven ability to collaborate effectively with platform infrastructure and operations leaders.
• Strong business acumen with the ability to engage and influence executive stakeholders.
• Experience operating in complex global matrixed organizations.

Preferred Qualifications

• Experience implementing or scaling AIenabled SAP capabilities including SAP Joule.
• Background supporting Clean Core and fittostandard SAP strategies.
• Experience in global multiinstance SAP environments.
• Familiarity with zerocopy data architectures and modern data platforms.

EDUCATION & EXPERIENCE REQUIREMENTS

• Bachelors Degree required.
• Degree in Computer Science or Management Information Systems.
• Six (6) to eight (8) years work-related experience required in a relevant Jabil IT position and a minimum of 5 years experience in a supervisory or management role within an IT department.
• Or a combination of education experience and/or training

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Jabil including its subsidiaries is an equal opportunity employer and considers qualified applicants for employment without regard to race color religion national origin sex sexual orientation gender identity age disability genetic information veteran status or any other characteristic protected by law.

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