Dialysis Coordinator

Posting Date

DaVita is seeking a part time Patient Pathways Liaison to facilitate the seamless transition of patients from Eden Medical Center hospital settings to our outpatient dialysis care. This role is ideal for a coordinator or clinical professional who excels at insurance verification hospital collaboration and patient advocacy. Youll empower patients facing kidney disease by providing vital education and ensuring they have a seamless transition to the dialysis center of their choice.

Location / Schedule:

• Locations: Eden Medical Center - 20103 Lake Chabot Rd Castro Valley CA 94546

• Perks: No Weekends. No Holidays. No On-Call.

• Part-Time: Not to exceed 24 hours per week.

• Shift: 5 hours per day MondayFriday (scheduled between 8:00 AM 5:00 PM).

This position is responsible for the development and implementation of DaVitas Patient Pathways Program through facilitating patient education processing of timely dialysis placement referrals and building relationships. This position enhances relationships with local hospitals doctors and other kidney care providers by enabling patients to make informed decisions regarding their dialysis position is responsible for improving the patient education process by analyzing and sharing best practices with other members of the department.

ESSENTIAL DUTIES & RESPONSIBILITIES

Patient Education:Communicate with and treat patients with empathy at all individually with patients requiring outpatient dialysis placement depending on program scope within the assigned region to provide educational materials on: Outpatient dialysis Modality optionsVascular Access options insurance which includes an assessment ofpatientsinsurance out-of-pocket costsand grant program options. Provide education on options for patient to select an out-patient dialysis center of their choosing.

Identify resolve or escalate patient issues and/or barriers to placement to appropriate teammates for prompt and effective resolution.

OutpatientDialysisPlacement Referral:Work with hospital Case Managers Social Workers andPhysicians to place patients in outpatient dialysis out-patient kidney dialysisplacementfor patients by contacting local clinics within an appropriate proximity as determined by patient preferenceand providing all required medical documentation to the outpatient dialysis with patient transitions from hospitals to dialysis facilities including transfer of paperwork and as much as possible ensure patient patientsand document referralin accordance with PatientPathways Policy and Procedures.

Relationship Building:Work closely withboth internal and externalkidney care professionals to enhance current relationships or develop new relationships. Partner with Regional Operations Directors and Facility Administrators to identify and implement best practices for accepting patients from inpatientacute care settings into an outpatientdialysis provider. Attendoperational team meetings with multi-affiliate providers in assigned region.

Reporting:Conduct operating reviews with management to reviewreports at a minimum of one time per patient data in electronic tracking system according to Patient Pathways Policy and Procedures. Immediately inform Regional Operations Manager/Supervisorof any reporting requests from the Regional Operations Manager/Supervisorin gathering patient details as needed for reporting hospital meetings to review reporting as to all audit compliance and reporting requirements according to PatientPathways Policy and Procedures.

Innovation:Learn develop and implement new ways for Patient Pathways to differentiate itself in the Patient Pathways leadership is apprised of customer needs and any deviations from current in specialprojects as needed or team local markets on Patient Pathways program and initiatives.

EDUCATION AND EXPERIENCE

2 to 4 years Vocational/Technical School Certificate Degree

4 to 6 years Associates Degree or Apprenticeship

What Well Provide:

More than just pay our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

• Comprehensive benefits: Medical dental vision 401(k) match paid time off PTO cash out

• Support for you and your family: Family resources EAP counseling sessions access Headspace backup child and elder care maternity/paternity leave and more

• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVitas online training platform StarLearning.

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At DaVita we strive to be a community first and a company second. We want all teammates to experience DaVita as a place where I belong. Our goal is to embed belonging into everything we do in our Village so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited hired assigned and promoted without regard to race national origin religion age color sex sexual orientation gender identity disability protected veteran status or any other protected characteristic.

This position will be open for a minimum of three days.

Required Experience:

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