Deputy Program Manager

About Aretum

Aretumis a mission-driven organization committed to delivering innovative technology-enabled solutions to our customers across defense civilian and homeland security sectors. Our teams work at the intersection of strategy technology and transformation helping agencies solve their most critical challenges. We believe in investing in our people and creating a culture where collaboration inclusion and professional growth are at the forefront.

Job Summary

Aretum is seeking a Deputy Program Manager to support federal background investigation personnel vetting onboarding and HSPD-12 PIV credentialing program operations. This role will support the Program Manager in overseeing day-to-day delivery across personnel vetting and credentialing workstreams managing team executionmaintainingpolicy documents and SOPs and ensuring program activities align with Trusted Workforce 2.0 requirements. The ideal candidate has strong experience in federal personnel vetting practices process improvement stakeholder communications data reporting and complex government onboarding and security protocols.

Due to the nature of our work as a federal consulting organization employees may be expected to handle Controlled Unclassified Information (CUI) and must adhere to applicable safeguarding and compliance requirements.

Responsibilities

• Serve as second-in-command to the Program Manager for personnel vetting and HSPD-12 PIV credentialing program operations.

• Act as the Program Manager delegate as needed to support continuity of operations and customer engagement.

• Oversee day-to-day delivery across workstreams including intake adjudication support PIV issuance and maintenance data quality reporting and related personnel vetting activities.

• Manage daily team stand-ups scrums task assignments and operational priorities.

• Supportachievementof service level agreements quality expectations contract requirements and customer deliverables.

• Manage the integrated master schedule milestones dependencies and critical path activities to support on-time high-quality delivery.

• Lead risk issue and action management in coordination with the Quality Manager includingmaintainingrisk logs executing mitigation plans and escalating concerns with data-driven recommendations.

• Coordinate with PVCM OIT HR/security stakeholders and external credentialing providers to align policy process and systems under Trusted Workforce 2.0.

• Support contract compliance byassistingthe Program Manager with status reports metrics performance updates and executive-ready briefing materials.

• Support budget tracking staffing plans resource allocation onboarding and direction of matrixed analysts SMEs and QA resources.

• Maintain and update policy documents standard operating procedures training artifacts FAQs and process documentation.

• Align processes and SOPs to Trusted Workforce 2.0 requirements including continuous vetting risk tiers adjudicative criteria reciprocity and related personnel vetting guidance.

• Oversee data and reporting activities including validating data quality rules managing dashboards and supporting source-of-truth integrity.

• Interface with system owners and stakeholdersregardingincidents fixes releases and operational improvements.

• Support systems and tools such as VA-CABSUSAccess NBIS/eApp ServiceNow Jira Confluence Power BI Tableau and related platforms.

• Lead stakeholder communications and change management activities including developing clear memos FAQs briefing materials and leadership updates.

• Enforce security privacy records management and compliance requirements across workflows and deliverables.

• Identifyopportunities for process improvement standardization training and operational efficiency across the program.

• Bachelors degree

• Public Trust Clearance Eligibility

• Minimum of 5 years ofdemonstratedfunctional and technical experience in the Personnel Security/Vetting industry within the Federal Government.

• Demonstratedexpertisein current initiatives involving Trusted Workforce 2.0 Core Doctrine.

• Experience supporting federal background investigation personnel vetting onboarding credentialing adjudication support or HSPD-12 PIV program operations.

• Experience overseeing day-to-day operational tasks team execution workstream coordination or matrixed resources.

• Experiencemaintainingor updating policy documents SOPs training materials process documentation or operational guidance.

• Experience supporting contract compliance service level agreements status reporting performance metrics and customer deliverables.

• Familiarity with personnel security systems credentialing systems case management tools or related federal security platforms.

• Familiarity with ServiceNow Jira Confluence and business intelligence tools such as Power BI or Tableau.

• Basic SQL knowledge for data validation reporting or quality review.

Preferred Qualifications

• Lean Six Sigma Green Belt or Black Belt certification.

• Project Management Professional certification.

• Certified ScrumMaster certification.

• Experience supporting VA personnel vetting credentialing PVCM OIT HR/security or related stakeholder environments.

• Experience with VA-CABSUSAccess NBIS/eApp ServiceNow Jira Confluence Power BI Tableau or similar systems.

• Experience managing integrated master schedules milestones dependencies risks issues and action items.

• Experience creating executive-level briefings dashboards reporting packages memos FAQs or change management materials.

• Strong background in process improvement training data quality and navigating complex government onboarding and security protocols.

EEO Statement

Aretumis committed to fostering a workplace rooted in excellence integrity and equal opportunity for all. We adhere to merit-based hiring practices ensuring that all employment decisions are made based on qualifications skills and ability to perform the job without preference or consideration of factors unrelated to job performance.

As an Equal Opportunity EmployerAretumcomplies withall applicable federal state and local employment laws.

We are proud to support our nations veterans and military familiesprovidingcareer opportunities that honor their service and experience.

If you require reasonable accommodation during the hiring process due to a disability pleasecontactforassistance.

Equal Opportunity Employer/Veterans/Disabled

U.S. Work Authorization

This position requires the ability to work in the United Statesin accordance withapplicable federal contract requirements.

• Health Care Plan (Medical Dental & Vision)

• Retirement Plan (401k)

• Life Insurance (Basic Voluntary & AD&D)

• Paid Time Off

• Family Leave (Maternity Paternity)

• Short Term & Long-Term Disability

• Training & Development

Required Experience:

Manager