Customer Service Representative

CharterWest Bank is seeking a detail oriented and customer focused Teller/CSR to join our this role you will be responsible for providing exceptional service to our customers while performing various banking transactions. You will assist clients with their financial needs promote bank products and services and ensure compliance with banking regulations. Your ability to build relationships and manage customer accounts will be key to your success in this position.

Competitive pay and excellent benefits which include:

• Medical dental and vision insurance

• 401(k) program

• Paid Time Off (PTO)

• Monday-Friday 8am-5pm work schedule

The employee will be responsible for the processing of transactions accurately and efficiently. This may include:

• Process customer transactions accurately and efficiently including deposits withdrawals and loan payments.

• Provide information about bank products and services actively upselling when appropriate.

• Assist customers with account inquiries resolving issues promptly and professionally.

• Maintain accurate records of transactions and ensure compliance with financial regulations.

• Comply with bank policies and procedures.

• Assist with customer phone calls

• Other duties as assigned.

Applicants should have:

• Minimum of 2 years of customer service experience with previous banking experience preferred

• Strong verbal and written communication skills

• Competence with computers telephone systems 10-key calculator and other office equipment

• The ability to work effectively as a team member

• Careful attention to detail and time management

• Minimum of a high school diploma or GED

Apply in person at 20041 Manderson Elkhorn NE 68022 mail résumé or application to Steve Tooley at CharterWest Bank PO Box 1000 Elkhorn NE 68022 or e-mail . In-person applications preferred.

CharterWest Bank is an Equal Opportunity Employer.