Customer Service Representative
Job Location:
Job Location:
North Riverside, IL - USA
Yearly Salary:
$ 40 - 50
Yearly Salary:
Posted on:
7 hours ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Customer Service Specialist
At Castle Automotive Group we prioritize people - both our customers and our team. This position is ideal for someone who enjoys building connections solving problems and creating great experiences without a traditional sales-focused environment.
This offers hands-on experience where youll work closely with our department this position youll develop communication organizational and customer service skills while gaining insight into dealership operations.
What Youll Do
- Respond to customer inquiries via phone text email and online platforms
- Provide friendly helpful information and guidance
- Assist customers with scheduling appointments and next steps
- Follow up to ensure a smooth and stress-free experience
- Keep accurate records of customer interactions
- Represent Castle Automotive Group with professionalism and care
- Support dealership staff with other tasks as needed
What Were Looking For
- Strong verbal and written communication skills with a warm demeanor
- A genuine passion for helping people with positive attitude
- Previous customer service experience is helpful but not required
- Eagerness to learn and be trained in dealership processes
- Ability to multi-task and thrive in a fast-paced team environment
- Driven and goal-oriented personality to reach your full potential
Compensation & Benefits
- Competitive base pay generous performance-based bonuses - up to $40k - $50 annually
- Opportunities for growth within Castle Automotive Group dealerships
- Positive team-driven work environment
- 401(K) with employer match
- Major Medical & Dental (50% employee paid premium) & Vision
- Voluntary Benefits (Accident Critical Illness Disability and more)
- Paid Time Off accrued from date of hire
- Employee vehicle purchase discounts
Pay $16.00-$18.00/hour
Join Castle Automotive Group a trusted network of automotive dealerships dedicated to providing a seamless and welcoming experience for every customer. Were looking for a Customer Service Specialist who enjoys helping people communicating clearly and making every interaction a positive one.
If youre looking for a role where you can make an impact while growing your career wed love to meet you.
To learn more about us visit: are an equal opportunity employer and prohibit discrimination/harassment withoutregard to race color religion age sex national origin disability status genetics protectedveteran status sexual orientation gender identity or expression or any other characteristicprotected by federal state or local laws.
Required Experience:
Unclear Seniority
About Company
Castle Buick/GMC, North Riverside, is looking for a Porter to join our team. We are committed to delivering an extraordinary customer experience daily and a su...
