Contractor Enterprise Technology Systems

Description:

Coordinates monitors administers and services technical environments. Completes implementations carries out integration activities and provides operational support for technical environments.

**Onsite fulltime. Equinix DC15/DC16 data center (Ashburn VA)**

** Shift will be M-F 12:00 PM - 8:30 PM**


A Network Administrator Operator manages and maintains an organization s network infrastructure ensuring security and performance

1. Experience with routers switches and firewalls
2. Strong problem-solving and communication skills

Basic Purpose
Provide onsite technical support for Navy Federal s data center and equipment to ensure continuous availability. Perform troubleshooting escalations and resolve incidents and problems when detected. Interface with various support teams and vendors to ensure appropriate resolution during system outages or periods of reduced performance. Able to innovate and make decisions on his/her own but also know how to take direction when it is given paying attention to all details involved.
Responsibilities
Network installation & maintenance (rack & stack cabling parts replacement etc.) - Basic/Routine
Server installation & maintenance (rack & stack HDD memory CPU RAID batteries NICs etc.) - Basic/Routine
Data Center staging deployment and logistics/asset management support - Basic/Routine
Site builds & refreshes while meeting current quality standards- Basic/Routine
Data Center hardware break/fix/move/add/change; component replacement hardware troubleshooting- Basic/Routine
Extensive enterprise cable installation experience as well as industry cabling standards- Basic/Routine
Ability to provide adequate fiber and copper cable testing with minimal supervision- Basic/Routine
Ability to terminate Cat 6 cabling- Basic/Routine
Create/update/maintain rack elevations within a DCIM application (Nlyte) -Participates in
Maintain inventory control and documentation on systems and components to ensure updates occur according to schedule and procedure -Participates in
Troubleshoot and escalate incidents and problems- Basic/Routine
Interface with other ISD areas and/or vendors to resolve outages or periods of reduced performance in accordance with established criteria- Basic/Routine
Provide status reports on active or resolved issues -Participates in
Maintain configure and perform preventative maintenance to various network and data center equipment to ensure efficient operations- Basic/Routine
Experience with out-of-band management/KVM system (DSVIEW) - Basic/Routine
Experience with power distribution units (PDUs) load management - Basic/Routine
Familiar with NEMA and IEC power connectors- Basic/Routine
Familiar with Data Center containment solutions- Basic/Routine
Work with others to update and document procedures -Participates in
Write and maintain detailed site reference documentation -Participates in
Cognizant of Data Center Safety Standards - Basic/Routine
Lift equipment weighing 50 lbs. - Basic/Routine
Perform other tasks or duties as assigned or based on need- Basic/Routine
Qualifications knowledge skills and abilities
Intermediate Data Center / IT Operations experience
Software & Hardware tools utilized to perform day to day Data Center functions
Knowledge of LAN/WAN topologies protocols and standards
Must exhibit excellent communication and grammatical skills
Demonstrated analytical and problem solving skills
Ability to work in an environment that operates 24/7 with an ability to participate in on-call rotation and provide after-hours support as needed
Ability to work independently and as part of a team
Ability to work under pressure (urgent problems deadlines changing priorities)
Familiar with network cabling (types distance limitations testing connectors handling)
Familiar with electrical & optical transceivers (SFP QSFP GLCT DAC CFP2 DWDM)
Familiar with server hardware and components
Familiar with electrical standards connector types power budget calculations AC vs. DC single phase vs. three phase etc.
Familiar with datacenter design in relation to heat dissipation and air flow
Meticulous and obsessive about organized cabling
Detail oriented and organized
Desired
* 5 years progressive data center experience.
Bachelor s degree in Information Technology or the equivalent combination of training education and experience
Experience and technical training in WAN/LAN communications including experience installing basic configuring and maintaining Cisco routers and switches
Experience in presenting technical solutions and/or recommendations
Knowledge of electronic principles as they relate to diagnosing and troubleshooting IT system issues
Knowledge of technical inter-relationships between software/hardware and desktop/LAN/Host systems
Advanced skill in diagnosing and troubleshooting issues
Advanced research analytical and problem solving skills
Knowledge of Navy Federal operations