JobStack, Inc.

Key Responsibilities:Client Support: Resolve helpdesk tickets provide troubleshooting and ensure excellent customer experiences.Ticket & System Management: Maintain SLAs oversee ticket lifecycles and monitor remote systems for security and performance.Project Support: Assist in projec

Key Responsibilities:Client Support: Resolve helpdesk tickets provide troubleshooting and ensure excellent customer experiences.Ticket & System Management: Maintain SLAs oversee ticket lifecycles and monitor remote systems for security and performance.Project Support: Assist in projec

KEY RESPONSIBILITIESAssist in developing the company visionStrategyStructure & DesignImplementationManufacturer business planningLong term planning and positioning for geographic expansionPartial involvement in financial responsibilitiesForecastingBudgetsBonus ProgramsLeadershipAnnual

KEY RESPONSIBILITIESAssist in developing the company visionStrategyStructure & DesignImplementationManufacturer business planningLong term planning and positioning for geographic expansionPartial involvement in financial responsibilitiesForecastingBudgetsBonus ProgramsLeadershipAnnual

Customer SupportServe as the primary contact for lighting-related customer inquiries.Provide timely support on product selection pricing availability lead times and order status.Build strong relationships with customers manufacturers and the our clients sales team.Quotations & Lightin

Customer SupportServe as the primary contact for lighting-related customer inquiries.Provide timely support on product selection pricing availability lead times and order status.Build strong relationships with customers manufacturers and the our clients sales team.Quotations & Lightin

Develop detailed 2D and 3D BIM models and construction drawings using Revit AutoCAD BIM360/ACC Navisworks and Bluebeam Revu.Design and model:Structured Cabling SystemsSecurity SystemsAudio Visual SystemsDistributed Antenna Systems (DAS)Outside Plant InfrastructureOther low-voltage tec

Develop detailed 2D and 3D BIM models and construction drawings using Revit AutoCAD BIM360/ACC Navisworks and Bluebeam Revu.Design and model:Structured Cabling SystemsSecurity SystemsAudio Visual SystemsDistributed Antenna Systems (DAS)Outside Plant InfrastructureOther low-voltage tec

ResponsibilitiesCustomer Support Deliver timely and professional support through service requests and ticket management. Troubleshoot and resolve technical issues remotely and onsite including hardware-related concerns.Technical Services Provide onsite support for customer environment

ResponsibilitiesCustomer Support Deliver timely and professional support through service requests and ticket management. Troubleshoot and resolve technical issues remotely and onsite including hardware-related concerns.Technical Services Provide onsite support for customer environment

Key ResponsibilitiesCustomer Support & Service Delivery Deliver exceptional client support through ticketing systems and service requests. Troubleshoot and resolve advanced technical issues remotely and onsite. Communicate clearly with stakeholders regarding issue resolution and servi

Key ResponsibilitiesCustomer Support & Service Delivery Deliver exceptional client support through ticketing systems and service requests. Troubleshoot and resolve advanced technical issues remotely and onsite. Communicate clearly with stakeholders regarding issue resolution and servi

ResponsibilitiesCustomer Support Deliver timely and professional support through service requests and ticket management. Troubleshoot and resolve technical issues remotely and onsite including hardware-related concerns.Technical Services Provide onsite support for customer environment

ResponsibilitiesCustomer Support Deliver timely and professional support through service requests and ticket management. Troubleshoot and resolve technical issues remotely and onsite including hardware-related concerns.Technical Services Provide onsite support for customer environment

LeadershipAnnually participate in strategic planning processes that advance 3-year strategic goalsQuarterly participate in progress update meetings with the strategy teamMonthly participate in leadership team meetings providing updates on the teams performance to company goalsInside S

LeadershipAnnually participate in strategic planning processes that advance 3-year strategic goalsQuarterly participate in progress update meetings with the strategy teamMonthly participate in leadership team meetings providing updates on the teams performance to company goalsInside S

Key ResponsibilitiesCustomer Support & Service Delivery Deliver exceptional client support through ticketing systems and service requests. Troubleshoot and resolve advanced technical issues remotely and onsite. Communicate clearly with stakeholders regarding issue resolution and servi

Key ResponsibilitiesCustomer Support & Service Delivery Deliver exceptional client support through ticketing systems and service requests. Troubleshoot and resolve advanced technical issues remotely and onsite. Communicate clearly with stakeholders regarding issue resolution and servi

Location; Rochester / Albany New YorkTravel; 20-40% depending on customer requirements Comp: Mid $80Ks Low $90KsCompany provided vehicle tools suppliesPer Diem paid The Technician- Responsible for managing all aspects of access control and IP camera products and systems installed at

Location; Rochester / Albany New YorkTravel; 20-40% depending on customer requirements Comp: Mid $80Ks Low $90KsCompany provided vehicle tools suppliesPer Diem paid The Technician- Responsible for managing all aspects of access control and IP camera products and systems installed at

ResponsibilitiesVisit active project sites to oversee installations and field executionCoordinate technicians subcontractors and project schedulesTroubleshoot installation and hardware-related issues in the fieldSupport installation and service of:Access control systemsRelays and low-

ResponsibilitiesVisit active project sites to oversee installations and field executionCoordinate technicians subcontractors and project schedulesTroubleshoot installation and hardware-related issues in the fieldSupport installation and service of:Access control systemsRelays and low-

ResponsibilitiesManage enterprise electronic security projects onsite for a dedicated customerCoordinate and oversee subcontractors responsible for low-voltage cabling and device installationConduct site walks and assist with camera/device placement recommendationsEnsure installations

ResponsibilitiesManage enterprise electronic security projects onsite for a dedicated customerCoordinate and oversee subcontractors responsible for low-voltage cabling and device installationConduct site walks and assist with camera/device placement recommendationsEnsure installations

Leadership Communication & Decision FrameworkTake ownership of daily field operations technician coordination and project execution with minimal supervisionCommunicate with leadership when clarification or guidance is neededRecognize when decisions may affect system design client expe

Leadership Communication & Decision FrameworkTake ownership of daily field operations technician coordination and project execution with minimal supervisionCommunicate with leadership when clarification or guidance is neededRecognize when decisions may affect system design client expe