Contents Manager

Servpro

Job Location:

Omaha, NE - USA

Yearly Salary: $ 55000 - 65000

Posted on: 29 days ago

Vacancies: 1 Vacancy

Job Summary

Responsive recruiter

Benefits:

On Site Fitness Room/Gym
401(k) matching
Company parties
Competitive salary
Dental insurance
Health insurance
Paid time off
Profit sharing
Tuition assistance
Vision insurance

Are you experienced in contents cleaning and restoration and ready to lead a team that helps customers recover after fire water and mold losses SERVPRO Team Toft is looking for a motivated organized and hands-on Contents Manager to oversee contents restoration operations and lead our contents division to operational excellence.

This role is ideal for someone with strong leadership skills industry knowledge and a passion for delivering excellent customer service during difficult situations.

Position Summary

The Contents Manager oversees all aspects of assigned contents restoration projects and contents cleaning crews. Responsibilities include managing customer satisfaction coordinating project timelines overseeing pack-outs and cleaning operations training team members and ensuring jobs are completed efficiently and professionally.

This is a leadership role that combines office coordination field management and hands-on operational oversight.

Primary Responsibilities

Manage the customer experience and ensure overall customer satisfaction
Oversee contents restoration projects from start to finish
Coordinate pack-outs inventory cleaning storage and pack-back operations
Schedule crews subcontractors and resources for active projects
Inspect and review contents cleaning quality and project completion
Develop and maintain project documentation and job files
Communicate with customers adjusters vendors and internal teams
Manage contents-related expenses equipment and materials
Train coach and supervise Contents Technicians and team leads
Recruit and develop contents personnel
Ensure safe work practices and compliance with company policies
Respond to emergency service calls as needed
Support continuous improvement in leadership operations and restoration expertise
Other duties as assigned

Qualifications

High School Diploma or GED required
Minimum 3 years of experience in contents cleaning restoration or related operations
Previous supervisory or management experience preferred
Experience with fire water and smoke-damaged contents strongly preferred
Knowledge of inventory systems pack-outs and restoration procedures preferred
Strong leadership organizational and communication skills
Ability to manage multiple projects and deadlines
Valid drivers license required
Industry certifications are a plus

Physical & Work Environment Requirements

This position involves both office and field work. Field responsibilities may include:

Lifting up to 50 pounds independently and up to 100 pounds with assistance
Standing walking bending climbing ladders and moving contents for extended periods
Working in environments with dust odors debris or varying temperatures
Operating around cleaning chemicals and restoration equipment
Occasional use of personal protective equipment including respirators

Benefits

Available Day 1:

6 Paid Holidays
PTO accrual starting immediately

After 60 Days:

50% Employer-Paid Health Insurance through Blue Cross Blue Shield
Optional Vision Dental and Heritage Family/Global Life coverage

After 6 Months:

401(k) with company match up to 4%
Profit Sharing

After 1 Year:

$1000 Annual Anniversary Bonus each year.

All offers of employment with SERVPRO of Omaha Team Toft are contingent upon the successful completion of a background check and verification of employment eligibility through the Form I-9 and electronic employment verification process.

Each SERVPRO Franchise is independently owned and operated. All employees of a SERVPRO Franchise are hired by employed by and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by jointly employed by agents of or under the supervision or control of SERVPRO Industries LLC or SERVPRO Franchisor LLC (the Franchisor) in any manner whatsoever. All Sample Forms provided by SERVPRO Industries to SERVPRO Franchises should be reviewed and approved by the Franchises attorney for compliance with Federal State and Local laws. All Sample Forms are provided for informational purposes and SERVPRO Franchises may choose whether or not to use them.

Compensation: $55000.00 - $65000.00 per year

Picture yourself here fulfilling your potential.

At SERVPRO you can make a positive difference in peoples lives each and every day! Were seeking self-motivated proactive responsible and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2000 franchises all over the country finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO Franchise are hired by employed by and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by jointly employed by agents of or under the supervision or control of Servpro Franchisor LLC in any manner whatsoever.

Required Experience:

Manager

Responsive recruiterBenefits:On Site Fitness Room/Gym401(k) matchingCompany partiesCompetitive salaryDental insuranceHealth insurancePaid time offProfit sharingTuition assistanceVision insuranceAre you experienced in contents cleaning and restoration and ready to lead a team that helps customers rec...