Cloud Operations Manager

BCMC is supporting a U.S. Government customer to provide rapid deployment and management of secure cloud-based engagement kits for cyber incident response and threat hunting operations. As part of the Engagement Support Services (ESS) contract this program enables analysts to quickly access the tools and environments they need to investigate cyber threats affecting federal agencies state and local governments and critical infrastructure. Working on this team means directly supporting the nations cybersecurity defenders by ensuring they have reliable scalable and secure cloud infrastructure available within hours of a cyber incidenthelping protect Americas digital infrastructure when it matters most.

The Cloud Operations Manager will lead the end-to-end management of Bespin cloud engagement kits ensuring rapid deployment maintenance and retirement of cloud-based infrastructure supporting critical incident response and threat hunting operations. This position requires strong leadership technical acumen and the ability to coordinate cross-functional teams in high-stakes operational environments. Serving as the operational lead you will be the primary point of contact for government stakeholders while coordinating cloud infrastructure operations and technical capability delivery throughout the engagement lifecycle.

Responsibilities:
Oversee provisioning and fulfillment of engagement kit requests within eight business hours of federal authorization
Manage decommissioning and secure termination of engagement kits following data archival confirmation
Coordinate with engagement leads analysts case managers and federal leadership to ensure mission alignment
Produce and deliver weekly operational reports summarizing engagement kit status health and performance metrics
Lead incident response and troubleshooting efforts for cloud infrastructure issues
Manage resource allocation scaling operations to match engagement requirements
Ensure compliance with security protocols including TLS 1.2/1.3 encryption and hardened cloud configurations
Oversee software license management and coordinate hardware shipments when required
Develop and implement continuous improvement initiatives for cloud operations
Serve as primary liaison between technical teams and government stakeholders

Required Skills:
U.S. Citizenship
Must have an active TS/SCI clearance
Must be able to obtain DHS Suitability
8 years of experience in cloud operations or infrastructure management
3 years of management or team leadership experience
Expert knowledge of AWS cloud services and architecture
Strong understanding of cybersecurity principles and incident response operations
Experience managing 24/7 operational environments
Excellent communication skills with ability to brief senior leadership
Demonstrated ability to work under pressure and meet critical deadlines

Desired Skills:
Experience supporting federal government programs
Background in cybersecurity operations or threat hunting
Experience with DevOps methodologies and tools

Required Education:
Bachelors degree in Computer Science Information Technology or related field or High School diploma and 10 years of directly relevant experience

Desired Certifications:
AWS Certified Solutions Architect or similar cloud certification
PMP

Our Company Overview
Business Computers Management Consulting Group LLC (BCMC) is a small business specializing in Information Technology (IT) Cybersecurity Information Assurance (IA) SOA Big Data Management Program Management and more for Federal State and Local agencies. We possess highly skilled engineers providing innovative solutions backed by strong past performances. We are ISO 9001:2015 ISO 27001::2018 and CMMI L3 certified and registered promising highest quality and services to all of our clients.

Benefits
Extremely competitive salary
95% employer paid for employee medical dental & vision coverages
100% employer paid for employee life STD & LTD disability coverages
401k with company match and profit sharing
Flexible Spending Account (FSA) for dependent & health care
11standard holidays & 3 weeks of annual leave

ESS-3409
Systems Engineer IV - ESE04