Client Safety & Risk Manager Hybrid, Multi-State

Were building the Teaching Hospital for pediatric therapy a category of one by driving excellence in outcomes developing clinicians building payer trust and embedding systems across what we do.

Position Summary:

As our Client Safety & Risk Manager youll be the architect and guardian of our enterprise-wide safety operating system. Youre establishing the policies protocols and safeguards that protect children and staff. Youre training to build safety culture. And youre coordinating across clinical operations HR and leadership teams to close gaps and continuously strengthen our infrastructure.

This role matters deeply at Bierman. Safety is foundational to everything we do that allows children to thrive families to trust us and our team members to do their best work. If youre the kind of leader who thinks systems builds scalable processes and gets genuinely excited about safety standards we have an exciting opportunity at Bierman Autism Centers!

What Youll Own

• Safety System Development

Youll design and document our comprehensive client safety operating system including policies and protocols covering client interaction and protection standards supervision expectations bathrooming and personal care procedures elopement and transport protocols environmental safety visibility and monitoring mandated reporting and incident escalation frameworks. Youll translate safety principles into clear actionable guidance that clinical and operations teams can implement consistently across 30 locations.

• Implementation & Quality Assurance

Youll drive consistency across all centers through systematic audits protocol reviews spot checks and trend analysis. Youll develop an enterprise safety scorecard that gives leadership visibility into safety performance recurring risks and emerging concerns. Youll identify early warning indicators and use data to continuously strengthen our protocols. This is hands-on workyoull visit centers review documentation ask questions and work collaboratively to close gaps.

• Training & Safety Culture

Youll develop and lead recurring safety training onboarding content scenario-based refreshers and leadership education that brings safety concepts to life through real examples and relevant scenarios. Youll ensure that safety stays top-of-mind across the organization.

• Cross-Functional Partnership

Youll work closely with clinical operations HR and compliance teams to strengthen safety systems and accountability processes. Youll serve as a trusted advisor on safety and risk.

Youre a Great Fit If You Have:

• Deep operational expertise in healthcare behavioral health ABA quality/safety management or risk managementideally 510 years in roles building or managing enterprise-wide systems
• A systems-oriented mindset paired with attention to detail: you think about how things work at scale but you also care about implementation on the ground
• Proven experience developing and implementing enterprise-wide policies operational standards audit processes or safety/risk management systems
• Strong analytical skills and comfort working with data to identify trends patterns and opportunities for improvement
• Excellent communication skillsyou can translate complex safety concepts into clear guidance train effectively and work collaboratively across different teams
• Sound judgment and composure in navigating sensitive high-stakes situationsyou think thoughtfully and make decisions with care
• A proactive self-directed work styleyou identify what needs to be done and take ownership without waiting to be told
• A genuine commitment to the mission: you understand that safety protects children and families and thats what drives your work

Preferred qualifications (but not required):

• Masters degree in Healthcare Administration Behavioral Health Psychology Nursing Social Work Public Health or related field
• Experience in multi-site healthcare behavioral health ABA or pediatric environments
• Experience leading incident management or investigations
• Familiarity with pediatric behavioral health ABA operations or child-serving environments
• Knowledge of healthcare compliance licensing or regulatory requirements

Why Youll Love Bierman:

• Mission That Matters: Everything we do in marketing directly supports our mission of transforming the lives of children with autism and their families. Youll feel that every day.
• Room to Grow: Were a fast-growing company that invests in its people. As we scale the right person in this role has real opportunity to grow with us.
• Engaging Supportive Culture: We work hard we laugh a lot and we genuinely believe that a great team culture produces great work.
• Competitive Compensation and Comprehensive Benefits: Competitive salary flexible PTO 401k performance-based bonus incentive health/dental/vision insurance short and long-term disability telehealth pet insurance and more- starting day 1.

Ready to Make an Impact

If youre ready to own safety at an organization thats transforming lives wed love to hear from you. Apply now or reach out to our Talent Acquisition team with questions.

Dont meet all the qualifications No problem! At Bierman Autism Centers we value diverse perspectives and recognize skills gained through various paths. If youre a driven leader with operational expertise eager to contribute and grow we encourage you to apply.

About us:

We were established in 2006 with a simple focus on providing excellent therapy for children with autism and building a unique and fun environment for team members and children to thrive. We live by the culture weve created and our core values: to create a fun and stimulating learning environment empower individuals and treat them with kindness integrity and respect never sit still achieve and continuously raise the bar team above the individual build a sustainable organization that leaves a meaningful impact on lives and adhere to our core principles without compromise. Together we change lives.

Our Story: A Legacy of Progress Fueled by Play

In 2006 Bierman Autism Centers began with a simple dream: to empower children with autism to thrive. We believed in the power of letting kids be kids and initially offered in-home care to foster a comforting and familiar environment.

We were driven by three core beliefs: achieving remarkable progress with children creating a great team that enjoys working together and building a workplace that fosters internal career paths and growth for our team members.

Our dedication to progress led us to a pivotal moment. Recognizing the potential of center-based care we opened our first center in Indiana in 2010. This wasnt just about location; it shifted our philosophy. Centers allowed us to create consistent nurturing environments tailored to each childs needs.

This shift became the cornerstone of our success. Today Bierman Autism Centers are beacons of innovative care across Arizona Indiana Massachusetts New Jersey North Carolina Ohio and Rhode Island. We offer ABA therapy Speech Therapy Occupational Therapy and Diagnostic Services within center-based settings designed for the comprehensive development of our children.

Bierman Autism Centers values diversity in the workplace. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience training education and ability to do the available work without regard to race religion color age sex/gender sexual orientation national origin gender identity disability marital status veteran status genetic information ancestry or any other status protected by law.

Furthermore Bierman Autism Centers is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin race color religion gender ancestry age sexual orientation gender identity disability marital status veteran status genetic information or any other status protected by law.

As an equal opportunity employer Bierman Autism Centers does not discriminate against qualified individuals with disabilities. If you require a reasonable accommodation as a candidate for employment please inform a member of the Talent Acquisition team.