Change Management PractitionerProject Manager
Ann Arbor, MI - USA
Job Summary
Company Overview
KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop smartphone wearable device voice-controlled gadget flexible screen VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles integrated circuits packaging printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists engineers data scientists and problem-solvers work together with the worlds leading technology providers to accelerate the delivery of tomorrows electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.Group/Division
The KLA Services team headquartered in Milpitas CA is our service organization that consists of Service Sales and Marketing Spares Supply Chain management Field Operations Engineering Product Training and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics image processing and motion control with worldwide service engineers 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.Job Description/Preferred Qualifications
Key Responsibilities
Change Strategy & Execution Apply Proscis 3Phase Process to develop change approaches; leverage established decision forums standards templates and guardrails that integrate with project/program management.
ADKAR Planning & Delivery Diagnose Awareness/Desire/Knowledge/Ability/Reinforcement needs; translate insights into targeted communications training coaching and reinforcement plans that remove barrier points and accelerate adoption.
Sponsorship Support Support executive sponsors in performing the ABCs of Sponsorship (Active & visible participation Build coalitions Communicate directly); contribute to building and sustaining an effective sponsor coalition.
Stakeholder Engagement & Communications Segment impacted audiences; craft leaderled messaging and peoplemanager toolkits; manage feedback loops and resistance strategies aligned to ADKAR barrier analysis.
Readiness Adoption & KPI Tracking Track peopleside success metrics (readiness adoption usage proficiency reinforcement); contribute to dashboards and insights that inform decisionmaking and benefit realization.
Integration with Program Delivery Partner with project managers to align milestones risks cutover hypercare and sustainment; ensure change plans are embedded in overall delivery plans.
People Manager & Change Agent Support Support networks of change champions; equip people managers with coaching plans and accountability to reinforce behavior change.
Continuous Improvement & Sustain Outcomes After golive measure adoption identify gaps and recommend reinforcement and corrective actions to secure longterm results.
Desired Skills and Attributes
- Practiced change practitioner who is fluent in the Prosci 3Phase Process; able to apply methods to diverse initiatives.
- Strong collaborator comfortable contributing to priority discussions and working with senior stakeholders.
- Effective communicator who can simplify complex change for varied audiences.
- Analytical problemsolver skilled at pattern recognition barrier identification and datadriven interventions.
- Organized and detailoriented; solid facilitation coaching and stakeholder management skills.
Minimum Qualifications
- 5 years of related experience with a bachelors degree; or 3 years with a masters.
- Experience supporting executive sponsorship and contributing to sponsor coalitions.
- 3 years supporting enterprisescale change programs within crossfunctional teams.
- Prosci Certified Change Practitioner (required or strongly preferred).
- Proficiency with change and project tools (e.g. M365 SharePoint Planner Project Teams ClickUp).
- Experience tracking adoption KPIs and contributing to benefit realization reporting.
Interns are eligible for some of the benefits listed. Our pay ranges are determined by role level and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors including state minimum pay wage rates location job-related skills experience and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable your recruiter can share more about the specific pay range for your preferred location during the hiring process.
KLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us at or at 1- to request accommodation.
Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview to become an employee or for equipment. Further KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLAs Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication an interview an offer of employment or that an employee is not legitimate please send an email to to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.
Required Experience:
IC
About Company
Calling the adventurers ready to join a company that's pushing the limits of nanotechnology to keep the digital revolution rolling. At KLA, we're making technology advancements that are bigger—and tinier—than the world has ever seen. Who are we? We research, develop, and manufacture t ... View more