Case Quality & Data Specialist Human Services Program Baton Rouge, LA Remote

_{Summary: The Workforce Group a LEMOINE company is seeking a detail-oriented Case Quality & Data Specialist to support a federal human services program serving vulnerable populations including young adults and families. This role supports case-level quality review data entry documentation control data validation and case record reconciliation. The Case Quality & Data Specialist reviews case documentation for accuracy completeness consistency and timeliness before final submission reporting or closure. This position also supports secure data entry batch uploads data reconciliation upload error resolution and documentation readiness. This position requires strong attention to detail accurate data entry confidentiality documentation review experience and the ability to identify errors missing information inconsistent outcomes or incomplete case records.}

_{Duties and Responsibilities:}

• _{Review case documentation field visit notes address research notes contact notes required data fields escalation records and closure rationale for accuracy and completeness.}
  
• _{Identify missing documentation inconsistent outcomes duplicate entries unsupported conclusions late updates unclear determinations or incomplete case records.}
  
• _{Enter upload reconcile and validate case data in approved secure systems trackers forms or databases.}
  
• _{Support batch uploads data correction upload error resolution and data reconciliation activities.}
  
• _{Confirm that case records are complete accurate and ready for quality review reporting or invoice support.}
  
• _{Maintain organized case documentation quality review notes audit trails and correction records.}
  
• _{Coordinate corrections with field operations case research case coordination data reporting quality and program leadership teams.}
  
• _{Track case documentation status data entry status correction status and pending quality review actions.}
  
• _{Protect sensitive participant program and Government-related information.}
  
• _{Maintain objective documentation without unsupported conclusions or personal opinions.}
  
• _{Participate in required training operational briefings quality review meetings and staff meetings.}
  
• _{Perform additional duties as assigned.}
  

_{Qualifications Knowledge Skills and Abilities: High school diploma or equivalent required.Associate or bachelors degree in human services social work criminal justice psychology sociology public administration business administration data management quality management or related field preferred. Minimum of one year of experience in data entry quality review case review records review administrative operations human services support case management support compliance support or similar work preferred.}

• _{Strong attention to detail and ability to review records for accuracy completeness consistency and documentation sufficiency.}
  
• _{Ability to identify errors duplicate records missing fields late actions and conflicting information.}
  
• _{Strong written and verbal communication skills.}
  
• _{Ability to prepare clear accurate objective and timely documentation.}
  
• _{Proficiency with Microsoft Office Excel Word Teams email shared trackers databases and electronic documentation systems.}
  
• _{Ability to learn approved case management data entry documentation or quality review tools.}
  
• _{Ability to maintain confidentiality professional boundaries and ethical standards.}
  
• _{Ability to complete required federal client and company training before beginning work.}
  
• _{Ability to successfully complete required pre-employment screening and federal background/suitability processing.}
  
• _{Experience reviewing case files field documentation human services records quality records or compliance documentation.}
  
• _{Experience with data validation batch uploads data reconciliation dashboard support or secure data systems.}
  
• _{Experience supporting federal state local government human services emergency response disaster recovery or field-based programs.}
  
• _{Strong Excel skills including sorting filtering data cleanup and trackers.}
  
• _{Bilingual English/Spanish preferred.}
  
• _{Must be authorized to work in the United States.}
  

_{This position is primarily remote/or operations hub-based and requires regular use of computers secure systems phones email spreadsheets and electronic documentation tools. The role supports deadline-driven operations and requires accuracy confidentiality responsiveness and consistent communication with multiple teams.The schedule may vary based on operational needs case volume quality review requirements reporting deadlines and surge activity. Evening weekends holiday extended-hour or surge support may be required. Limited travel may be required for training audits meetings or operational coverage.}

_{Federal Contract Requirements}

_{Employment is contingent upon successful completion of all pre-employment screening requirements including background checks drug screening motor vehicle records review reference checks and other job-related screening requirements. Employment is also contingent upon successful completion of required federal background/suitability review favorable credit check security processing and program-specific onboarding before beginning work.}

_{Employees assigned to this program must complete required training protect sensitive information comply with standards of conduct maintain professional boundaries and follow all reporting confidentiality privacy and information security requirements. Employees may be required to sign confidentiality non-disclosure conflict-of-interest and standards-of-conduct acknowledgments.}